Driven and resourceful administrative professional with 15+ years of experience assisting with work of high-achieving executives. Successful rack record supporting professional needs with well-organized precision. Excellent ability to manage high-volume workloads in rapidly changing environments. Organized and dependable with a positive attitude.
Overview
15
15
years of professional experience
Work History
Executive Assistant
Cuthbertson Restoration, Inc
02.2021 - Current
Supports CEO and executive team with calendar and document management
Maintains 100% confidentiality
Works with senior management to initiate and oversee projects, including franchise acquisitions
Point of contact on behalf of CEO for all external business interests, customers, and employees
Primary administrator of over twenty-five (25) cloud-based platforms, including but not limited to, Google Workspace, Zoom, DocuSign, BambooHR, and Genea Access for five (5) companies consisting of over one hundred (100) employees
Manages and assist general users on multiple software programs.
Solely handled and submitted three separate annual franchise accreditations within a tight deadline
Conducts research and implements new software programs
Updates and maintains spreadsheets and confidential databases to track fleet vehicles, business contracts, leases, company records and company electronic assets
Submits annual business filings to the State of Tennessee for parent company and multiple subsidiaries
Provides IT support for issues with computers, iPhones, and iPads
Plans, coordinates, and hosts holiday events
Manages and tracks all company workers' compensation employee claims and motor vehicle collision claims
Organizes fleet vehicle records and tracks insurance, registration renewals, vehicle recalls, and additional fleet management tasks
Assists with creating new company policy and procedure
Writes and sends company-wide emails regarding company updates, upcoming events, and policy reminders
Drafts Employee Contingency Agreements; Remote Work Agreements, Performance Improvement Plans, and Notices of Probationary Period
Works collaboratively with managers to achieve compliance with organizational policies, providing clarifying information, and recommending necessary changes
Handles internal investigations concerning employee misconduct and disciplinary actions
Assists with interviews
Facilitates onboarding for new employees
Registers and administers health and 401(k) benefits for employees working in various states
Oversees Open Enrollment
Distributes incoming mail to appropriate staff
Prepares and handles daily bank deposits
Greets arriving visitors, determines nature and purpose of visit, and directs individuals to appropriate destinations
Supports business and hospitality needs of corporate partners and staff during meetings and company events
Coordinated company logistics, including Executive travel
Processed travel expenses and reimbursements for executive team and senior management group
Attends all executive meetings and takes meeting minutes.
Works flexible hours across night, weekend and holiday shifts.
Intentionally maintains a courteous, positive, and effective working relationship with all employees
Executive Assistant
Allied Development Services, LLC
10.2018 - 02.2021
Assisted in managing hotel construction from preliminary planning stage to completed project with architects, general contractors, hotel brands and owners ranging in financial scope from $10M to $35M
Produced detailed quality control construction punch lists for hotel general contractors, owners, and developers
Attended lender inspections for new construction and property renovations.
Senior Litigation Paralegal and Office Manager
The Hamilton Firm, Injury and Disability Lawyers
09.2010 - 10.2018
Offered support to three (3) attorneys
Managed 75 to over 100 legal cases at any given period
Collaborated with attorneys to develop strategies for each case
Prepared legal briefs, motions, and pleadings
Attended court hearings and depositions to take notes and document proceedings
Contacted witnesses to testify under oath at court hearings
Assisted attorneys with reviewing and organizing witness reports
Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations
Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings
Conducted detailed client intakes and entered information into company database
Assisted counsel in preparing answers, providing documentation, and information for discovery requests
Liaised with other paralegals and legal staff to complete common tasks on schedule
Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates
Interviewed clients to obtain information relevant to cases
Interviewed and trained employees
Maintained and processed invoices and deposits.
Education
Paralegal Certificate -
Dalton State College
Dalton, GA
2003
Associate of Science Physical Therapist Assistant -
Chattanooga State Community College
Chattanooga, TN
1997
Skills
Executive Support
Human Resource administration
Professional Judgment
Strong Problem Solver
Interpersonal Skills
Project Management
Meeting Planning
Confidentiality Maintenance
Resourcefulness
Organized
Proactive
Passionate about learning and continual improvement
Ability to work independently and/or collaboratively on ad hoc projects
Timeline
Executive Assistant
Cuthbertson Restoration, Inc
02.2021 - Current
Executive Assistant
Allied Development Services, LLC
10.2018 - 02.2021
Senior Litigation Paralegal and Office Manager
The Hamilton Firm, Injury and Disability Lawyers
09.2010 - 10.2018
Paralegal Certificate -
Dalton State College
Associate of Science Physical Therapist Assistant -
Chattanooga State Community College
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