Allison Hunsinger
Vancouver,United States
Summary
Focused and compassionate individual with 10 years of experience. Well-versed in using a variety of computer systems and learning new skills with ease and efficiency. Dedicated to exceeding goals and maintaining a positive attitude.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Surgery Scheduler & Invoice Processing Specialist
A1A Inc. (Representing DePuy by Johnson & Johnson)
06.2020 - Current
- Act as a liaison between clinic, hospital, and account reps to secure and organize required documentation, ensuring SOP's are followed.
- Answer telephone calls to offer information, answer questions, and direct calls to staff.
- Expertly manage scheduling of hospital rep accounts by identifying and resolving potential conflicts.
- Maintain strict confidentiality in handling sensitive patient information, adhering to HIPAA guidelines and clinic policies.
- Demonstrate adaptability in managing last-minute schedule changes while minimizing disruption to overall workflow.
- Process and provide hospitals with timely and accurate surgical quotes by collaborating with rep and warehouse to ensure products are accurately reported and restocked.
- Provide guidance to colleagues on contract interpretation and application.
- Ensure pricing is accurate and in alignment with most up-to-date contracts in SAP.
- Process discounts on wasted implants using SalesForce.
- Bill out PO's daily; ensuring accounts receive invoices promptly, and commissions are distributed by month-end.
Surgery Coordinator (Temporary)
Providence Portland Medical Center
02.2020 - 04.2020
- Demonstrated adaptability and flexibility by successfully coordinating surgeries across multiple specialties, including orthopedic, general, and plastic surgery procedures.
- Troubleshot scheduling conflicts or issues promptly, working closely with involved parties to find mutually beneficial solutions quickly.
- Received and organized implants from shipping department.
- Completed accurate order entry for submission to vendors.
- Reported lost or damaged instrumentation to vendors, ensuring timely replacement.
Outbound Routing Coordinator
Airport Drayage
11.2018 - 12.2019
- Coordinated with warehouse, dispatch, and drivers to ensure outbound shipments were labeled and routed properly.
- Yielded customer satisfaction by providing proactive updates on shipment status and responding promptly to inquiries.
- Maintained accurate documentation for all shipments, ensuring compliance with customs regulations and international trade laws.
- Performed a regular reviews of delivery activities and properly accounted for all shipments in the company’s order management system.
- Reduced shipping delays for clients by closely monitoring transportation schedules and proactively addressing potential issues.
- Coordinated multimodal transport options when necessary to ensure seamless transitions between air, sea, and land transportation for expedited deliveries.
Education
High School Diploma -
Vancouver School of Arts And Academics
Vancouver06.2015
Skills
- Teamwork
- Compassion
- Interpersonal Skills
- Organized
- Time Management
- Problem Resolution
- Analytical Skills
- Attention to Detail
- Computer Proficiency (Microsoft Office included)
Certification
- First Aid/CPR Certified
Timeline
Surgery Scheduler & Invoice Processing Specialist
A1A Inc. (Representing DePuy by Johnson & Johnson)
06.2020 - Current
Surgery Coordinator (Temporary)
Providence Portland Medical Center
02.2020 - 04.2020
Outbound Routing Coordinator
Airport Drayage
11.2018 - 12.2019
High School Diploma -
Vancouver School of Arts And Academics
- First Aid/CPR Certified
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