Summary
Overview
Work History
Education
Skills
Timeline
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Allison Hurd

Allison Hurd

Hacienda Heights,CA

Summary

Dedicated and detail-oriented Administrative Assistant with over 2 years of hands-on experience in office administration, paired with 6 years of proven success in customer service. Known for being a dependable team player with strong time management skills, a keen eye for detail, and a proactive approach to problem-solving. Quick to learn new systems and processes, with a strong drive to support efficient and organized office operations. Seeking to contribute my skills in a dynamic administrative or office-based role where I can grow and add value to the team

Overview

7
7
years of professional experience

Work History

Admin Assistant

Fenix Consulting Group
01.2025 - Current
  • Verified and processed new hire paperwork, including scanning and reviewing IDs for compliance.
  • Welcomed and assisted office visitors, ensuring interview setup and proper direction.
  • Managed weekly payroll processing every Monday.
  • Organized and maintained termination files, and sent confirmation emails to former employees.
  • Supported the Operations Manager with daily administrative tasks and special projects.
  • Assisted the recruiting team by reviewing ZipRecruiter applications and selecting qualified candidates.

Receptionist/ Hair Stylist

Salon Amerige
01.2023 - 01.2025
  • Checked in guests using Vagaro and assisted with scheduling and rescheduling appointments.
  • Answered phones to provide information, book appointments, and address client needs.
  • Maintained salon cleanliness by managing laundry, sweeping, and taking out trash.
  • Provided professional hair services including cuts, coloring, and styling.
  • Built strong client relationships by creating a welcoming experience, ensuring comfort, and helping clients feel confident and beautiful with their new style.

Retail Associate/ Stocker

Ulta
01.2022 - 01.2024
  • Stocked new products during early morning shifts, organized shelves, and prepared the store for opening.
  • Operated the cash register, assisted customers with checkout, and promoted store credit cards for discounts.
  • Supported customers on the sales floor by locating products, providing recommendations, and assisting with color matching.
  • Maintained store cleanliness and ensured merchandise was displayed in the correct location.

Receptionist/ Customer Service/ Book Keeper/ Admin

Friendly Hills Pool and Spa
01.2020 - 01.2021
  • Assisted customers in-store by locating products, answering questions, and performing water testing for accurate product recommendations.
  • Managed bookkeeping using QuickBooks, ensuring accurate financial records.
  • Handled incoming calls for scheduling and client support; placed outgoing calls to collect payments.
  • Organized and maintained client files for easy access and accuracy.

Big 5 Sporting Goods
01.2019 - 01.2021
  • I helped all customers find what they needed in the store as well as checked them out at the register
  • Stocking

Education

High School Diploma -

Glen A Wilson High School
City Of Industry, CA

Cosmetology School - Cosmetology

Hacienda La Puente Adult School
La Puente, CA
07.2023

Skills

  • Customer Service & Client Support
  • Administrative Support
  • New Hire Onboarding & Termination Processing
  • Payroll Processing
  • Scheduling & Calendar Management
  • File & Records Organization
  • QuickBooks Bookkeeping
  • Data Entry & Documentation
  • Interview Coordination & Candidate Screening
  • Cash Handling & POS Systems
  • Appointment Scheduling (Vagaro)
  • Inventory Stocking & Merchandising
  • Salon Services (Hair Cutting, Coloring, Styling)
  • Conflict Resolution & Problem Solving
  • Strong Communication & Interpersonal Skills
  • Time Management & Multitasking

Timeline

Admin Assistant

Fenix Consulting Group
01.2025 - Current

Receptionist/ Hair Stylist

Salon Amerige
01.2023 - 01.2025

Retail Associate/ Stocker

Ulta
01.2022 - 01.2024

Receptionist/ Customer Service/ Book Keeper/ Admin

Friendly Hills Pool and Spa
01.2020 - 01.2021

Big 5 Sporting Goods
01.2019 - 01.2021

High School Diploma -

Glen A Wilson High School

Cosmetology School - Cosmetology

Hacienda La Puente Adult School

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