Allison Ingles
Ironton
Summary
Motivated candidate transitioning into prior authorization, with a foundation in medical billing, coding, and insurance verification. Brings strong knowledge of insurance processes, documentation requirements, and medical terminology. Highly organized, detail-oriented, and ready to apply billing and coding knowledge to prior authorization work through accurate review, communication, and fast learning.
Overview
8
8
years of professional experience
Work History
Cardiac Monitor Technician
Kings Daughter Medical Center
Ashland
09.2023 - 02.2025
- Monitored cardiac patients' vital signs using advanced telemetry equipment.
- Documented patient data accurately in electronic health records system.
- Educated patients on cardiac monitoring procedures and expectations.
- Communicated effectively with medical staff regarding patient conditions and updates.
- Identified potential issues with the patient's ECG tracing before they become critical situations.
Conversational Marketing Expert
Incept
Canton
08.2022 - 10.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
Skill Builder
Necco
Ironton
09.2016 - 10.2019
- Provide direct care and support to individuals with developmental and intellectual disabilities in home settings.
- Assisted clients with daily living activities, including hygiene, grooming, bathing, meal prep, and medication reminders.
- Implemented behavior support plans and followed safety protocols to maintain a stable, supportive environment.
- Documented daily progress, incident reports, and care notes accurately, in accordance with agency and state requirements.
Education
High School Diploma -
Rock Hill High School
Ironton05-2013
Some College (No Degree) - Medical Billing And Coding
U.S. Career Institute
Fort Collins, COSkills
- CPT, ICD-10, and HCPCS coding
- Insurance verification
- Medical terminology
- Claims review and documentation
- Data entry and accuracy
- HIPAA compliance
- Reviewing clinical documentation
- Prior authorization processing
- Medicare and Medicaid insurance policies
- Identifying required documentation for approvals
Timeline
Cardiac Monitor Technician
Kings Daughter Medical Center
09.2023 - 02.2025
Conversational Marketing Expert
Incept
08.2022 - 10.2023
Skill Builder
Necco
09.2016 - 10.2019
High School Diploma -
Rock Hill High School
Some College (No Degree) - Medical Billing And Coding
U.S. Career Institute