Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Allison Jackson

Miamisburg,OH

Summary

Experienced e-commerce clerk with nearly 2 years of intensive learning experience with the company and trained in nearly every department in store. Excellent reputation for resolving problems and improving customer satisfaction throughout the establishment. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking abilities. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

3
3
years of professional experience

Work History

Umpire

Englewood Little League
Englewood, OH
02.2020 - Current
  • Inspected sporting equipment for compliance with safety and event regulations.
  • Promoted good sportsmanship among players.
  • Collected daily reports for improved efficiency during games.
  • Verified accuracy of score calculations before winners were announced.
  • Stayed composed and professional in high-pressure and emotionally-charged situations with coaches, players and fans.
  • Navigated difficult situations using effective communication and explanation of game rules.
  • Judged performance in 8U sporting events, awarded points and declared winners.

Kroger Clicklist Clerk

Kroger Company
Englewood, OH
05.2020 - 07.2021
  • Followed sheets to pull out correct items and correct quantities of merchandise.
  • Alerted supervisor to product non-conformances such as insufficient item counts, location errors and product damage.
  • Greeted customers and directed to requested products.
  • Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
  • Located needed merchandise in inventory using zebra software and placed on skids for transport to shelves.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items and join reward programs.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Had excellent pick times and productivity

Education

High School Diploma -

Ohio University
Athens, OH
05.2021

Skills

  • Verbal Communication
  • Complaint Resolution
  • Call Dispute Handling
  • POS Software
  • Item Ticketing and Pricing
  • Meeting Sales Goals
  • Product Knowledge
  • Computer Proficiency and Microsoft Office
  • Inventory Management
  • Safety and Cleanliness Standards
  • Product Demonstrations
  • Excellent Written and Verbal Communication
  • Loss Prevention
  • Available Nights, Weekends and Holidays

Languages

Spanish
Professional Working

Timeline

Kroger Clicklist Clerk

Kroger Company
05.2020 - 07.2021

Umpire

Englewood Little League
02.2020 - Current

High School Diploma -

Ohio University

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Allison Jackson