Allison Jahoda

· Coordinate both internal and third-party resources for the execution of multiple projects and global templates, including Esker, ClientLink, ServiceNow, and SAP/S4HANA

· Assist in the definition of various project scopes, timelines, and objectives, involving all relevant internal stakeholders and ensuring technical feasibility for project team to uphold deadlines

· Evaluate and make recommendation on account contracts to improve cash on hand, percent current, and deduction management; currently have improved standing deductions by 33%, having cleared over $15MM and reduced running total by $1.5MM

· Professionally communicate, present, and influence credibly and effectively at all levels of the organization, including executive

· Create engaging environment within department through structured interviewing, onboarding, and growing of employees

· Repeatedly recognized for top performance through accelerated promotions, awards, and ratings

• Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
• Built and maintained productive relationships with customers and internal partners.
• De-escalated customer interactions by providing alternative tactics to solving problems and satisfying customer needs.
• Developed and maintained relationships with key accounts to ensure customer satisfaction.
• Developed reports or created dashboards, providing financial-related information to make informed business decisions.
• Analyzed sales trends and customer data to identify potential risks or opportunities in demand planning.
• Created reports on historical trends to inform future decisions regarding product availability.
• Collaborated with stakeholders across departments to ensure accurate forecasting of market needs.
• Monitored current inventory levels and identified areas where additional stock should be ordered.
• Evaluated customer requirements against available resources in order to optimize delivery timescales.
• Utilized software applications such as Excel, Access, Tableau and Power BI for data analysis purposes.
• Provided guidance on best practices for inventory management systems based on industry standards.
• Reviewed customer orders prior to fulfillment, ensuring accuracy and compliance with company policies.
• Identified cost savings opportunities through optimizing purchasing processes related to demand planning.
• Identified inefficiencies within supply chain and implemented strategies resulting in improved performance.

• Delivered and set up flower arrangements for banquets, weddings and funerals.
• Organized supplies, tools and equipment needed for floral design projects.
• Maintained inventory of fresh flowers, vases, containers and other items used in floral designs.
• Handled cash transactions accurately while providing excellent customer service.
• Set up displays in store front window using creative design techniques.

• Monitored employee productivity to provide constructive feedback and coaching.
• Established and enforced clear goals to keep employees working collaboratively.
• Identified and corrected performance and personnel issues to reduce impact to business operations.
• Planned and managed resources to consistently meet production, quality and cost goals.
• Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.