Effective Student committed to learning, developing skills in Health Management and team contribution. Self-directed and energetic with excelling performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
6
6
years of professional experience
Work History
Server
Twin Peaks
01.2023 - 01.2024
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Certified Nursing Assistant
Cascade Health Services
11.2021 - 12.2022
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Server
PB&J Restaurants
07.2021 - 11.2021
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Patient Care Technician
Wesley Medical Center HCA
01.2021 - 07.2021
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Reduced stress for patients and families through effective communication and empathetic support.
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Certified Nursing Assistant
Avita Senior Living
05.2018 - 01.2021
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Answered call lights and supported patient comfort and safety.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients and their family's.
Supported needs of at least 16 residents per shift.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Documented patient information and care activities in electronic health record.