Allison Jenkins
Owensboro,KY
Summary
Professional Attendance Secretary with experience working in an elementary school setting. Proficient at effective and skillful communication between staff, parents and students. Works with truancy enforcement officers and social services to reduce student absenteeism. Knowledgeable about school system policies, educational principles and administrative support needs.
Overview
17
17
years of professional experience
Work History
Attendance Secretary
Owensboro Public Schools
08.2020 - 05.2024
- Maintained confidentiality of student information by adhering strictly to FERPA guidelines when handling sensitive data.
- Collaborated effectively with other administrative staff members for seamless coordination during events such as report card distribution or parent-teacher conferences.
- Supported a positive school culture by participating in student-focused events and extracurricular activities when possible, demonstrating dedication to the success of all students.
- Promoted a safe learning environment by verifying visitor credentials before granting access to campus facilities.
- Ensured accurate record-keeping by diligently maintaining and updating attendance records in the school database system.
- Answered phone calls and messages from parents concerning attendance.
- Handled parent calls requesting student early dismissal for approved reasons and facilitated release of students from class.
- Maintained student attendance records for students and recorded in student information system.
- Improved student attendance rates by accurately tracking and monitoring daily absences and tardiness.
- Worked with administration on updating and executing student attendance policies to provide greater efficiency.
- Mitigated variety of student and parent complaints and problems daily.
Certified Pharmacy Technician
Nation's Medicines
08.2015 - 06.2016
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Medical Office Assistant
Dr. Randall E. King M.D.
01.2007 - 06.2016
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Registered patients and completed associated paperwork for accurate records.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Provided prompt, polite and professional in-person and telephone customer service.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
Education
Associate of Science - Health Sciences
Owensboro Community And Technical College
Owensboro, KY05.2018
Skills
Strong Organization
Scheduling appointments
Interpersonal abilities
Data entry proficiency
Calendar Management
Filing Systems Management
Written Communication
Policy Enforcement
File Maintenance
Attendance Tracking
Student Recordkeeping
Timeline
Attendance Secretary
Owensboro Public Schools
08.2020 - 05.2024
Certified Pharmacy Technician
Nation's Medicines
08.2015 - 06.2016
Medical Office Assistant
Dr. Randall E. King M.D.
01.2007 - 06.2016
Associate of Science - Health Sciences
Owensboro Community And Technical College
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