Allison Keller
Biloxi,MS
Summary
Dedicated and organized Executive Assistant with a proven track record of providing exceptional support in fast-paced environments. Possessing a keen attention to detail and strong decision-making skills, adept at managing multiple, concurrent tasks. Self-motivated work ethic allows for effective performance in both independent and team environments.
Overview
10
10
years of professional experience
Work History
Executive Assistant to the Principal
EisnerAmper (formerly Tighe, Kress & Orr)
12.2020 - Current
- Manage executive calendars, scheduling meetings and appointments and coordinating travel arrangements as needed to optimize time.
- Streamline executive communication by managing emails and phone calls.
- Manage mail and both incoming and outgoing correspondence, mail, email and faxes.
- File paperwork and organized computer-based information.
- Handle confidential and sensitive information with discretion and tact.
- Track departmental hours by individual while calculating the two, four, and eight week averages.
- Aid in the process of tracking prospective clients and following up with prospects, as well as creating engagement letters and obtaining information for new client profiles.
- Provide professional administrative support during weekly department meetings as needed, including minute-taking duties.
- Enable timely project completion by coordinating resources and timelines across multiple departments.
- Volunteer to help with special projects of varying degrees of complexity.
- Maintain up-to-date customer contact information, enabling effective communication regarding projects statuses, account status and payment inquiries.
- Provide exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Follow up overdue payments and payment plans from clients to establish good cash flow.
- Accurately process debit, credit, and ACH payments from clients.
- Aided in the recruitment process of other Executive Assistants by screening resumes, scheduling interviews, and assisting with candidate selection.
- Aided in the coordination of our participation at career fairs and the recruitment process of interns.
- Coordinated with outside recruiters to schedule interviews between our Principals, Directors, and Managers and qualified candidates for our Accounting and Tax departments.
Labor and Delivery Surgical Technologist
Northwestern Medicine
07.2019 - 12.2020
- Prepared operating rooms with required instruments, ensuring efficient setup for surgical cases.
- Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
- Increased efficiency during surgeries by anticipating surgeon''s needs and providing timely assistance.
- Supported smooth transitions between surgeries by promptly preparing the operating room for subsequent cases.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Handled high-pressure situations calmly and efficiently, contributing to successful completion of cesarean and vaginal deliveries.
- Promoted a positive patient experience by providing emotional support and clear communication throughout the entire labor process.
- Handled and prepared specimens for laboratory analysis to provide surgeons with relevant information.
- Performed blood sugar draws, and other diagnostic tests accurately and efficiently on babies for prompt analysis by healthcare professionals.
- Facilitated seamless handoffs between shifts, resulting in consistent care and reduced errors for patients on the unit.
- Upheld patient confidentiality by diligently adhering to HIPAA regulations and maintaining discretion while working with sensitive information.
Office Assistant
Auto Body Toolmart
06.2016 - 07.2019
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Delivered clerical support by handling range of routine and special requirements.
- Verified accuracy of business records by consistently updating customer information.
- Implemented new filing systems that streamlined document retrieval processes for staff members.
- Manually entered inventory and maintained accurate records using computerized inventory system.
- Used accounting software to reconcile accounts, track income, and generate invoices.
Accounts Receivable Specialist
BOX Partners
05.2015 - 06.2016
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Tracked contracts, proposals and waivers to keep billing accurate and current.
- Entered figures using 10-key calculator to compute data quickly.
- Filed paperwork, sorted and delivered mail, and maintained office organization.
- Tracked various statistics and kept detailed records to support human resources department.
Education
Surgical Technologist Technical Degree - Surgical Technology
Elgin Community College
Elgin, IL05.2019
Skills
- Exceptional organization
- Detail-oriented approach
- Calendar & email management
- Phone etiquette
- Information confidentiality
- Professional and mature
- Task delegation
- Multi-Line Telephone Systems
- Multitasking and Time Management
- Highly Efficient and Productive
Timeline
Executive Assistant to the Principal
EisnerAmper (formerly Tighe, Kress & Orr)
12.2020 - Current
Labor and Delivery Surgical Technologist
Northwestern Medicine
07.2019 - 12.2020
Office Assistant
Auto Body Toolmart
06.2016 - 07.2019
Accounts Receivable Specialist
BOX Partners
05.2015 - 06.2016
Surgical Technologist Technical Degree - Surgical Technology
Elgin Community College
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