Allison Kelly

Records Clerk

State Of Nebraska - Judicial Branch

07.2000 - 12.2009

Assisted with typing, data entry, and answering incoming calls as required.
Ensured timely delivery of requested case materials by coordinating with on-site prosecutor's office and bailiff.
Maintained accuracy of records by verifying accuracy of data in records.
Updated records with new information.
Sorted all paperwork and documents alphabetically and according to dates and significance.
Resolved discrepancies in record data through thorough research and cross-referencing of related documents.
Provided training to new records clerks to improve knowledge and skills.
Maintained a high level of customer satisfaction by promptly addressing inquiries and concerns related to records access and usage, demonstrating a commitment to excellent service.
Provided excellent customer care by responding to inquiries and requests for information.
Followed confidentially regulations to maintain privacy.
Enhanced office productivity with streamlined record-keeping processes, ensuring timely access to essential data.
Promoted seamless collaboration between departments with effective document sharing practices and clear communication regarding record updates.
Coordinated with various departments to support cross-functional needs.
Expedited response times for customer inquiries by maintaining well-organized files and utilizing advanced search techniques when locating necessary information.
Trained new staff on proper record-keeping procedures, fostering a consistent approach across the organization.
Utilized document imaging software to index, store and retrieve records.
Archived and disposed of documents according to established policies.
Compiled, sorted and filed high volume of documents.
Identified and resolved filing discrepancies.
Operated office equipment to scan and copy documents.
Retrieved file information and made copies for authorized users.
Processed payments, issued receipts and updates invoices to assist with financial recordkeeping.
Added and updated records with current materials.
Created and printed labels for well-organized filing.
Maintained organized filing system to facilitate easy retrieval of documents.
Processed correspondence, conducted post office pick-ups and distributed mail to appropriate parties.