Allison Kibler
Shippensburg,PA
Summary
Knowledgeable Department Leader with over 7 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Produce Manager
Quality Food Centers
Seattle, WA
08.2019 - Current
- Participated in quarterly inventory counts and conducted inventories.
- Built relationships with vendors through frequent communication regarding orders and shipments.
- Provided clear, attractive, and consistent signage.
- Maintained department equipment and advised the general manager of equipment repair needs.
- Priced produce to achieve margin and sales goals while maintaining a competitive pricing profile.
- Prepared staff work schedules and assigned team members to specific duties.
- Monitored and maintained quality standards for all produce items, ensuring freshness and safety compliance.
- Analyzed sales data to identify trends in customer purchasing habits, optimizing product selection accordingly.
- Organized weekly meetings with team members to discuss goals and objectives related to job performance.
Assistant Produce Manager
Quality Food Centers
Seattle, WA
01.2019 - 08.2019
- Received produce deliveries and unloaded produce.
- Reviewed invoices to verify the accuracy of order quantities and prices.
- Assisted customers with produce questions and special orders.
- Enforced company policies regarding employee conduct while working in the department.
- Provided training for new employees on proper handling of produce merchandise.
Closing Manager
Quality Food Centers
Seattle, WA
07.2018 - 01.2019
- Ensured adherence to all closing procedures and policies.
- Maximized team morale and minimized turnover by recognizing performance and reinforcing positive choices.
- Delegated work to staff, setting priorities and goals.
- Resolved customer complaints efficiently while ensuring customer satisfaction.
- Staged merchandise and stocked the sales floor to stimulate impulse sales.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Front End Supervisor
Quality Food Centers
Seattle, WA
07.2016 - 07.2017
- Managed my front end and made sure everyone on the front lines were being friendly and caring to all customers while monitoring breaks and maintaining coverage.
- Performed daily audits on registers and safe counts to verify accuracy of funds on hand.
- Provided excellent customer service by assisting customers with their needs or inquiries.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Emphasized customer service excellence through ongoing training of front-line team members to improve customer service ratings.
Cashier
Quality Food Centers
Seattle, WA
03.2016 - 07.2016
- Gaining relationships with my regular customers while getting them to check out fast.
- Operated cash register efficiently and accurately, and processed payments by cash, check, credit card, gift card, or automatic debit.
- Performed other duties as assigned by management.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Scanned merchandise using a point-of-sale system for accurate purchase totals.
Underwriting Assistant
Florida Insurance Specialists
Lake Mary, FL
06.2015 - 03.2016
- Spoke with customers to help make sure their property was under the correct coverage
- Used interpersonal and detail-oriented skills daily.
- Photocopied, documented, and scanned received documentation and filed it for use by underwriters.
- Monitored accounts receivable and payable activity for assigned accounts.
- Maintained up-to-date knowledge of insurance regulations, best practices and industry trends.
Cashier
Bjs Wholesale Club
Sanford, FL
03.2012 - 08.2015
- Operated cash register efficiently and accurately, and processed payments by cash, check, credit card, gift card, or automatic debit.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of the checkout area including countertops, registers, windowsills, and floors.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
Liquor Attendant/Stocker
Bjs Wholesale Club
Sanford, FL
03.2012 - 08.2015
- Greeted customers, answered their questions, and provided them with assistance.
- Monitored main areas to replenish inventory items when supplies ran low.
- Maintained cleanliness, neatness, and organization of customer areas.
- Used pallet jacks to move items to and from warehouse locations.
- Ensured that all products were stored safely and securely at all times.
Education
High School Diploma -
Seminole High School
Sanford, FL06-2012
Skills
- I am very well versed in using an RF handheld for all ordering procedures
- Extremely customer service oriented
- Communication and delegation
- Time management
- I can put a 400-plus piece of produce load away by myself
- Budget Adherence
- Team player and motivator
- Problem solver
- Operational Efficiency
- Product Merchandising
- Retail Management Background
- Knowledge of All Produce
- Supply Chain Coordination
- Promotional Planning
- Inventory Counting
- Purchasing and Planning
Certification
- Maintained a food handlers card in Seattle for 8 years.
- Held a customer service insurance license while assisting in underwriting procedures.
Affiliations
- I enjoy hiking at high elevations and enjoy the beautiful outdoors.
Timeline
Produce Manager
Quality Food Centers
08.2019 - Current
Assistant Produce Manager
Quality Food Centers
01.2019 - 08.2019
Closing Manager
Quality Food Centers
07.2018 - 01.2019
Front End Supervisor
Quality Food Centers
07.2016 - 07.2017
Cashier
Quality Food Centers
03.2016 - 07.2016
Underwriting Assistant
Florida Insurance Specialists
06.2015 - 03.2016
Cashier
Bjs Wholesale Club
03.2012 - 08.2015
Liquor Attendant/Stocker
Bjs Wholesale Club
03.2012 - 08.2015
High School Diploma -
Seminole High School
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