Allison Kidd
West Liberty,KY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Property Manager
Self Employed Services
07.2024 - Current
- Maintained positive relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
- This is my Airbnb property.
EBay Seller
Self Employed Web
02.2023 - Current
- Cultivated loyal repeat customers through personalized outreach efforts such as targeted promotions or follow-up communications after successful transactions.
- Implemented analytics tools to track store performance, identifying opportunities for growth and improvement within the marketplace.
- Developed strategic marketing initiatives to promote products across various channels, driving increased traffic to the eBay store.
- Established strong relationships with suppliers to secure favorable pricing and dependable product sourcing options.
- Diversified product offerings by exploring new niche markets, increasing overall store appeal to a wider range of potential buyers.
- Boosted customer satisfaction by providing excellent service and addressing inquiries promptly.
- Handled customer returns efficiently, resolving issues amicably to ensure customer satisfaction while minimizing loss.
- Optimized product listings for better visibility with effective keyword research, engaging titles, and compelling descriptions.
- Increased sales revenue by regularly updating inventory with popular and in-demand items.
- Enhanced overall store reputation by maintaining a high feedback score through timely communication and issue resolution.
- Ensured customer satisfaction by consistently providing clear communication about item specifics, shipping details, and return policies.
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
Call Center Agent
Senture, LLC
01.2022 - 02.2023
- Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.
- Demonstrated empathy and understanding when dealing with difficult situations, ultimately diffusing tension while finding satisfactory resolutions.
- Exceeded daily call center metrics, consistently maintaining a high level of productivity and customer satisfaction.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Bus Monitor, Teacher Aide
Gateway Community Action Agency
11.2018 - 12.2021
- Assisted driver in monitoring and managing student behaviors to promote safety.
- Collaborated with school staff to develop personalized plans for students requiring additional assistance during transportation.
- Partnered with bus drivers to create a welcoming environment for students entering the vehicle each morning.
- Contributed to the development of effective emergency evacuation procedures, prioritizing student safety in crisis situations.
- Conducted thorough inspections of the bus before and after each route, identifying potential safety hazards or maintenance needs.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Promoted a positive atmosphere on the bus through consistent enforcement of rules and respectful interactions with students.
- Built and strengthened student, teacher and family relationships.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
Seamstress
Lion Apperal
01.2011 - 11.2021
- Altered and hemmed Fireman Suits and garments to create custom-fitted styles.
- Demonstrated flexibility by adapting to various sewing tasks, including garment repairs, alterations, or custom clothing creation.
- Enhanced customer satisfaction by providing timely and precise sewing services for various types of garments.
- Maintained clean and organized work area and verified safe and proper equipment functionality to reduce downtime.
Education
Clinical Psychology
Eastern Kentucky University
Richmond, KYDiploma -
Morgan County High School
West Liberty, KY06.2007
Skills
- Exceptional oral and written communication skills
- Adaptable
- Valid State Name driver's license
- Data Entry
- Critical Thinking
- Microsoft Office
- Sales and Marketing
- Social Media Engagement
Timeline
Property Manager
Self Employed Services
07.2024 - Current
EBay Seller
Self Employed Web
02.2023 - Current
Call Center Agent
Senture, LLC
01.2022 - 02.2023
Bus Monitor, Teacher Aide
Gateway Community Action Agency
11.2018 - 12.2021
Seamstress
Lion Apperal
01.2011 - 11.2021
Clinical Psychology
Eastern Kentucky University
Diploma -
Morgan County High School