Allison Kinch
Webster,NY
Summary
An experienced Team Member consistently exceeding goals and outpacing daily fulfillment requirements utilizing time management for anticipated/projected tasks-at-hand. Highly motivated and self-starter to ensure positive leadership among peers through reliability and dependability. With a well-rounded skill set lending attributes to a multitude of job facets to expand and enhance current experience with previous large corporate enterprise, as well as lending a more intimate environment. Metrics elevated as a fulfillment expert to second district position out of nearly 2,000 Target locations.
Overview
9
9
years of professional experience
Work History
Inbound Team Member
Target
08.2023 - 10.2023
- Unloaded freight from AM truck before store open
- Sorted and designated casepacks/repacks to appropriate department location
- Stacked freight containers neatly and safely in accordance to store policy
- Organized and restocked merchandise in a safe and diligent manner
Flexible Fulfillment Expert
Target
10.2020 - 10.2023
- Selected and filled orders from stock to fulfill customer requirements.
- Followed procedures at all times for personal and team safety.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Communicated with other departments to facilitate fulfillment activities and address issues.
- Assisted manager in training new employees to apply strategies and best practices in fulfillment process.
- Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts.
- Examined incoming and outgoing shipments to check accuracy and identify damages and quality standards.
- Loaded packages in delivery trucks to assist with physical delivery of products to customers.
- Aided manager in developing and implementing new processes and procedures to improve fulfillment process.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Followed orders precisely for correct items, sizes and quantities.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Greeted customers and directed to requested products.
Inside Assistant Manager
Mark's Pizzeria
01.2016 - 06.2018
- Expanded managerial skills and proficiency
- Established organizational skills
- Enabled quick, multi-tasking duties
- Recognized by management for excellent service
- Strictly followed sanitation and food safety guidelines when preparing menu items
- Restocked supplies and replenished ingredients during downtime for expected busy periods
- Maintained a clean work environment consistently
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Cashier/Phone Operator
Mark's Pizzeria
08.2014 - 06.2018
- Operated cash register for cash and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Responded to customer inquiries with patience and positivity to establish an excellent first impression
- Promoted deals over the phone and in-person using basic sales techniques
- Developed customer-based knowledge and communicative skills
- Enabled quick, multi-tasking duties
Education
Bachelor of Science - Business Administration
SUNY Brockport
Brockport, NY01.2020
Associate of Science - Business Administration
Monroe Community College
Henrietta, NY05.2015
Skills
- Customer Service
- Cash Handling
- Workplace Safety
- Equipment Operation (WAVE certified)
- Organizing Work Stations
- Following Instructions
- Attention to Detail
- Training and Mentoring
- Positive Attitude
- Teamwork and Collaboration
- Sales Expertise
- Product Knowledge
Affiliations
- Delta Phi Epsilon (SUNY Brockport)
- Spanish National Honor Society (Senior Year H.S.)
- American Cancer Society (Volunteered efforts to raise funds for a college Marketing project)
- PUSH YOURSELF 5K (Dedicated time for fundraising, raising awareness for Leukemia and Lymphoma)
Section name
Dedicated classes to enhance creative outlets using various mediums.
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Inbound Team Member
Target
08.2023 - 10.2023
Flexible Fulfillment Expert
Target
10.2020 - 10.2023
Inside Assistant Manager
Mark's Pizzeria
01.2016 - 06.2018
Cashier/Phone Operator
Mark's Pizzeria
08.2014 - 06.2018
Bachelor of Science - Business Administration
SUNY Brockport
Associate of Science - Business Administration
Monroe Community College