Allison Kirilchuk

• Orient and provide instruction to students during clinical rotations.
• Support student educational and vocational planning to help each optimize learning strategies and reap long-term career benefits.
• Assess student knowledge levels and abilities with detailed assessments.
• Skilled at working independently and collaboratively in a team environment.
• Passionate about learning and committed to continual improvement.

Remotely assisting psychiatric nurse practitioner with triaging incoming email. Assisting with scheduling needs, medication refills, providing medication education. Assist with database management for patient, billing and appointment Information. Verify insurance eligibility and accurate CPT coding to facilitate timely billing.

• Obtain case history and gather triage information to determine appropriate avenue for care.
• Accurately enter patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
• Schedule appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
• Identify opportunities to streamline processes and improve office operations and efficiency.
• Determine proper codes for medical records and patient services.
• Research and resolve billing discrepancies to enable accurate billing.

• Exercised strong interpersonal assessment, critical thinking and communication skills while working alongside an interdisciplinary team serving patients with a variety of mental illnesses
• Assessed patients in active withdrawal and provide interventions to manage physical and psychological withdrawal symptoms
• Conducted intake assessments through interviews with patients and relatives to gather case history
• Consulted with psychiatrists and other behavioral health staff in designing appropriate treatment plans for clients
• Administers and notes reactions to psychotropic drugs and other medications
• Trained and acted in the charge nurse role
• Served as a primary preceptor to new nurses to the psychiatric role
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
• Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.

• Perform clinical tasks and clerical functions in the delivery of patient care in support of providers
• Exercises skill, with the use of independent judgment in decisions regarding patient flow, procedural activities, management of equipment, exam room supply needs and supporting providers
• Coordinated inventory supplies and equipment to maximize team productivity.
• Maintained clean and safe environment to promote patient safety and comfort.
• Upheld infection control and prevention policies across different patient-facing areas.
• Documented patient information and care activities in electronic health record.
• Transported patients between rooms and appointments or testing locations.

• Worked alongside the Manager and Store owner with operation of the franchise
• Full time accountability for business operations in an award winning, fast paced customer focused environment
• With high focus on: customer service, team development, employee hiring, supervision, terminating of staff, financial accountability including bookkeeping, product purchasing, profit and loss reporting