Allison Kowalski
Milford,CT
Summary
Sales Manager with extensive experience at Brookdale Senior Living, specializing in sales strategy and market analysis. Proven ability to manage budgets effectively while building strong client relationships. Drives business growth and improves resident engagement through innovative solutions and clear communication. Dedicated to achieving sales targets and providing outstanding customer service.
Overview
9
9
years of professional experience
Work History
Sales Manager
Brookdale Senior Living
Wilton, CT
03.2023 - Current
- Develop sales strategies that increased the occupancy of a 64-apartment facility from 55% to 85% in 13 months.
- Conduct market research to identify expansion opportunities and emerging trends.
- Manage budgets for sales activities, ensuring efficient allocation of resources.
- Analyze competitor offerings to refine sales tactics, and improve market positioning.
- Facilitate cross-departmental communication to optimize operations and service delivery.
- Create monthly performance reports detailing sales results, and actionable insights.
- Establish new accounts while maintaining strong relationships with existing clients.
- Coordinated community outreach programs to attract potential residents.
HOSPICE CARE CONSULTANT
Accentcare
01.2020 - 03.2023
- Drove new business development while managing over 15 accounts, including hospitals and skilled nursing facilities.
- Coordinated innovative marketing strategies to achieve objectives and increase profitability.
- Developed quarterly business plans tailored for various healthcare providers, including physicians and assisted living facilities.
- Served as HCC Champion Mentor facilitated training sessions guiding staff on compliance standards and best practices.
- Identified effective marketing channels to target prospective clients and expand outreach efforts.
- Engaged in community outreach initiatives to promote awareness of hospice services available.
- Maintained professional relationships with healthcare providers to support collaboration in patient care.
PATIENT FAMILY LIAISON
Accentcare
02.2019 - 01.2020
- Facilitated daily communication between patients, medical and administrative staff and physicians
- Averaged six calls per day to various accounts and reached over 15 referral sources per day
- Supported Hospice Care Consultant with territory management and expansion
BUSINESS SUPPORT SPECIALIST
Masonicare
08.2017 - 02.2019
- Developed procedural manuals for operational areas within scope of business support responsibilities.
- Prepared weekly meeting agendas and tracked meeting minutes.
- Received and routed business correspondence to correct departments and staff members.
- Oversaw medical record management for hospice department
Education
MBA - Healthcare Administration
Western Governors University
07.2022
Bachelor of Science - Criminal Justice
Lasell University
05.2016
Skills
- Leadership and management
- Palliative care expertise
- Sales strategy and analysis
- Budget and market research
- Account management
- Sales achievement and presentations
- Operations and CRM proficiency
- Business development
- Customer service excellence
- Event coordination
Non Profit Affiliations
Shoreline Eldercare Alliance, Vice President 2021-2023
Accomplishments
2x President's Club Award at Brookdale Senior Living
Timeline
Sales Manager
Brookdale Senior Living
03.2023 - Current
HOSPICE CARE CONSULTANT
Accentcare
01.2020 - 03.2023
PATIENT FAMILY LIAISON
Accentcare
02.2019 - 01.2020
BUSINESS SUPPORT SPECIALIST
Masonicare
08.2017 - 02.2019
MBA - Healthcare Administration
Western Governors University
Bachelor of Science - Criminal Justice
Lasell University