Allison Kramper
McFarland,WI
Summary
Dynamic server with a proven track record at Viking Brewpub, specializing in upselling techniques and delivering exceptional customer service. Expertise in food and beverage pairings has led to enhanced dining experiences and increased sales, driving repeat business in a fast-paced environment. Committed to optimizing guest satisfaction and fostering a welcoming atmosphere.
Overview
17
17
years of professional experience
Work History
Server / Bartender
Viking Brew Pub
Stoughton , Wisconsin
08.2013 - Current
Marketing Assistant
McFarland State Bank
McFarland, WI
12.2012 - 03.2017
- Provided administrative support to the Marketing Manager on a daily basis.
- Partnered with marketing team to create original content for social media channels.
- Maintained and updated the company website with fresh content.
- Coordinated product launches, press releases, and other publicity initiatives.
- Managed inventory of marketing materials, ensuring availability for sales team.
- Assisted in the production of promotional videos and photoshoots.
Mortgage Loan Processor
McFarland State Bank
McFarland, WI
09.2007 - 03.2017
- collected the required documentation from clients and regularly updated them on the loan application status.
- Managed communication between loan officers, underwriters, and clients to ensure timely processing.
- Ordered appraisals and title services on behalf of borrowers when necessary.
- Prepared closing documents, including title policies, deeds, and other related items.
- Evaluated and adjusted loan files to meet banking, federal, and secondary market regulations.
- Completed the closing process by collaborating with attorneys, title companies, and government clerks.
- Reviewed HUD-1 settlement statements prior to closings.
- Prepared and delivered loan documents to title and escrow teams.
- Trained new loan processors on company procedures and loan processing software.
Education
Associate of Arts - Marketing
Madison Area Technical College
Madison, WIInterior Design
Madison Area Technical College
Madison, WISkills
- Menu memorization
- Upselling techniques
- Exceptional customer service
- Calm demeanor
- Food sales and promotion
- Front-of-house display creation
- Food and beverage pairings
Timeline
Server / Bartender
Viking Brew Pub
08.2013 - Current
Marketing Assistant
McFarland State Bank
12.2012 - 03.2017
Mortgage Loan Processor
McFarland State Bank
09.2007 - 03.2017
Associate of Arts - Marketing
Madison Area Technical College
Interior Design
Madison Area Technical College