Current senior at Oklahoma State University with hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start a career and make meaningful contributions with commitment and drive.
Overview
7
7
years of professional experience
Work History
Restaurant Hostess
Ranchers Club
08.2024 - Current
Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Streamlined table turnover process by quickly identifying available seating options for incoming diners.
Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Checked in with servers to confirm preparedness before seating customers.
Restaurant Hostess
Freddie Paul's Steak House
04.2024 - 08.2024
Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Answered customer questions about hours, seating, and menu information.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
Adapted to various dining room configurations during private events or seasonal changes, maximizing available space for optimal guest flow.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Completed daily side work and opening and closing duties without fail.
Seated patrons based on guest preferences and seating availability.
Child caregiver
Child care, Argyle, TX
01.2019 - 08.2023
Enforced rules and managed behavior through developmentally appropriate discipline.
Met with parents about daily activities, positive developments, and issues.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Managed the safety and security of all children under care.
Monitored entrances and exits to maintain safety and organized environments.
Jana Gerber (206) 755-7326
Baker
Food Service, Crumbl
09.2021 - 11.2021
Performed quality checks on ingredients and finished products.
Used toppings, frostings, and fillings to enhance the product presentation.
Cleaned and restocked the workstation, ensuring all was cleaned and sanitized for the next shift.
Measured and combined ingredients using mixers and heat sources.
Greeted customers and answered questions about the products.
Natalie Montgomery (469) 240-1038
Sales associate
Retail, Grapevine Mills
06.2020 - 06.2021
Enforcing mask regulations.
Keeping the work area clean and organized.
Observed customers to ensure no theft occurred.
Maintained the displays to bring in more shoppers.
Recognized for the ability to communicate with customers and coworkers.
Providing excellent service to ensure customer satisfaction.