Allison Lampers
Monroe
Summary
I am a highly-motivated employee with a strong desire to take on new challenges. I have a strong work ethic, am adaptable and have exceptional interpersonal skills. I am adept at working effectively unsupervised and quickly mastering new skills. I work well under pressure in a fast-paced environment. I am always learning and aiming to improve my skills and job knowledge. I am great at switching between many different tasks while prioritizing and completing all tasks given to me.
Overview
6
6
years of professional experience
Work History
Retail Associate
Goodwill Industries
09.2023 - 06.2024
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Cross-trained to oversee production duties
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
Chiropractic Assistant
Edmonds Family Chiropractic
07.2020 - 05.2023
- Communicated with insurance companies to facilitate proper billing procedures and collect payments.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Prepared charts, pre-admission and consent forms.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Handled general office duties to support administrative staff during peak hours.
- Assisted back office patient processes to reduce office wait times.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Educated patients about chiropractic care to help achieve health goals.
- Kept patient rooms clean between services. Kept the office stocked with necessary supplies, equipment and instruments.
Back Office Assistant
Metcalf Chiropractic Health Center
02.2019 - 01.2020
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Prepared shipping packages by printing packing labels and verifying orders.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Maintained smooth flow of examinations to keep appointments on schedule.
Waitress
Bella Balducci's Mediterranean Cuisine
08.2018 - 02.2019
- Trained new employees to perform duties.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Greeted customers, answered questions and recommended specials to increase profits.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Took reservations and to-go orders.
Education
High School Diploma -
Monroe High School
Monroe, WA06.2018
Skills
- Telephone Etiquette
- Medical Terminology
- Appointment Scheduling
- Insurance Verification
- Payment Collection
- Healthcare Knowledge
- Charting
- Patient Flow Management
- Inventory Restocking and Oversight
- Basic Math
- Treatment Room Preparation
- Critical Thinking
- Decision-Making
- Patient Scheduling
Timeline
Retail Associate
Goodwill Industries
09.2023 - 06.2024
Chiropractic Assistant
Edmonds Family Chiropractic
07.2020 - 05.2023
Back Office Assistant
Metcalf Chiropractic Health Center
02.2019 - 01.2020
Waitress
Bella Balducci's Mediterranean Cuisine
08.2018 - 02.2019
High School Diploma -
Monroe High School