Allison Lavallee
Biddeford
Summary
Dynamic Medical Assistant with extensive experience at MaineHealth Cardiology, skilled in ECG interpretation and phlebotomy. Proven track record of enhancing patient care through effective communication and collaboration with healthcare teams. Committed to maintaining high standards of safety and quality, while streamlining processes to improve operational efficiency and patient satisfaction.
Overview
2026
2026
years of professional experience
Work History
Cardiac Technician
MaineHealth Cardiology
- Conducted patient assessments to determine cardiovascular health status and identify necessary interventions.
- Assisted in the administration of stress tests, echocardiograms, and other cardiac diagnostic procedures.
- Monitored and documented vital signs during cardiac procedures to ensure patient safety and comfort.
- Maintained equipment calibration and cleanliness to support accurate test results and compliance with standards.
- Mentored new technicians on best practices for patient care, equipment usage, and safety protocols in a clinical setting.
- Conducted electrocardiogram and stress tests by using electronic test equipment and recording devices.
- Provided assistance to electro physiologist, supporting timely processing of orders and cases.
- Teamed with cardiologists and electrophysiologists in expediting diagnosis operations, providing detailed data in alignment with physician orders.
Ophthalmic Technician
Maine Eye Center
02.2024 - Current
- Assisted in patient preparation for eye examinations and procedures.
- Conducted preliminary tests, including visual acuity and tonometry assessments.
- Documented patient history accurately in electronic health record systems.
- Trained new staff on operational protocols and equipment handling procedures.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Improved patient satisfaction by providing efficient and accurate diagnostic testing. Specifically Optometric Coherence Tomography (OCT) scans, as well as IV Flueroscein Angiographies, which screened for circulatory pathologies/abnormalities of the Retina.
- Assisted Clinical Research Department with their study patients, by providing venipuntures, vital signs, and lab specimen processing.
ECG Technician II
MaineHealth Maine Medical Center, Portland
05.2019 - Current
- Operated ECG machines to conduct non-invasive cardiac tests for patient assessment.
- Assisted in preparing patients for procedures, ensuring comfort and understanding of processes.
- Maintained accurate records of ECG readings and patient information for clinical documentation.
- Collaborated with healthcare professionals to interpret results and support diagnostic decisions.
- Ensured proper maintenance of equipment to uphold safety and functionality standards.
- Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
Medical Assistant II
MaineHealth Cardiology
10.2017 - 10.2022
- Assisted in patient intake and documentation processes, ensuring accurate medical records.
- Prepared examination rooms and sterilized instruments, adhering to safety protocols and standards.
- Educated patients on medication usage and treatment plans, enhancing understanding of care procedures.
- Conducted basic diagnostic tests, including EKGs, supporting timely patient evaluations and care
- Trained new staff on office procedures and patient interaction protocols, fostering a collaborative environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Phlebotomist III
Nordx
05.2008 - 10.2017
- Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
- Maintained accurate records of specimens, adhering to established protocols for documentation and labeling.
- Operated and calibrated phlebotomy equipment, ensuring compliance with quality control standards.
- Assisted in training new staff on proper venipuncture techniques and safety procedures.
- Conducted inventory checks on supplies, ensuring availability for uninterrupted phlebotomy services.
- Provided exceptional patient care by addressing concerns and explaining procedures clearly to reduce anxiety.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Education
Certificate Of Medical Studies - Medical Assisting/Phlebotomy
Seacoast Career Schools
NH07.2006
Diploma -
Kennebunk High School
Kennebunk, ME06.1998
Skills
Phlebotomy
Vital Signs
Typing
Electronic Medical Records experience (EPIC)
ECG/Interpretation
Lab specimen processing
Phone triage/Clinical intake
Knowledge of pharmacology and chronic medications
High quality patient care
Excellent Interpersonal skills
Customer Service Skills
Taking Medical Histories
Timeline
Ophthalmic Technician
Maine Eye Center
02.2024 - Current
ECG Technician II
MaineHealth Maine Medical Center, Portland
05.2019 - Current
Medical Assistant II
MaineHealth Cardiology
10.2017 - 10.2022
Phlebotomist III
Nordx
05.2008 - 10.2017
Cardiac Technician
MaineHealth Cardiology
Certificate Of Medical Studies - Medical Assisting/Phlebotomy
Seacoast Career Schools
Diploma -
Kennebunk High School