Allison Leedom
Belmont,NC
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
6
6
years of professional experience
Work History
Outdoor Activities Assistant Manager
US National Whitewater Center
07.2023 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Course Manager
Navitat Canopy Adventures
03.2022 - 07.2023
- Implemented effective marketing strategies to promote courses, resulting in increased enrollment numbers.
- Ensured compliance with accreditation requirements through proper documentation and reporting procedures.
- Facilitated seamless transitions between semesters by overseeing the timely grading of exams, assignments, and final projects.
- Collaborated with admissions staff to review prospective student applications, ensuring alignment with program prerequisites and objectives.
Trainer
Bonsia Design
03.2018 - 03.2020
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Developed effective training plans based on department needs and objectives.
- Educated clients on proper use of products and systems.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
Education
Bachelor of Arts - English Literature, Secondary Education
North Park University
Chicago, IL05.2015
Skills
- Customer Relationship Management (CRM)
- Operations Management
- Project management abilities
- Team motivation
Timeline
Outdoor Activities Assistant Manager
US National Whitewater Center
07.2023 - Current
Course Manager
Navitat Canopy Adventures
03.2022 - 07.2023
Trainer
Bonsia Design
03.2018 - 03.2020
Bachelor of Arts - English Literature, Secondary Education
North Park University
Similar Profiles
Seth BreunigSeth Breunig
Guide School Instructor at US National Whitewater CenterGuide School Instructor at US National Whitewater Center
Sydnee FloydSydnee Floyd
Banquet Staff at US National WhiteWater CenterBanquet Staff at US National WhiteWater Center
Katy BotelhoKaty Botelho
Manager - Paddle Sports Operations at U.S. National Whitewater CenterManager - Paddle Sports Operations at U.S. National Whitewater Center
Hannah FarmerHannah Farmer
Registered Nurse, Adult Acute Care at Novant HealthRegistered Nurse, Adult Acute Care at Novant Health
ERIC ANDREWSERIC ANDREWS
Client Service Representative at Principal Financial GroupClient Service Representative at Principal Financial Group