Allison Logan
Muncie,IN
Summary
Highly organized and self-motivated higher education professional, bringing valuable expertise to the field. Documented strengths include extensive involvement in advising, leadership, and recruiting, demonstrating a commitment to guide students to be successful in their academic careers.
Overview
13
13
years of professional experience
Work History
Assistant Director of Graduate Business Programs
Miller College Of Business, MBA
01.2018 - Current
- Directly work with every MBA student from admission through graduation using Ball State technological platforms including Slate, Argos, Banner, DegreeWorks, Microsoft Access, Navigate and OneDrive.
- Cultivate positive rapport with all MBA students by providing them support and resources, maintain their schedules and monitored their performance.
- Created and maintain MBA Canvas community.
- Worked closely with supervisor and Dean's office on program recruitment, innovation, and retention.
- Host monthly online information sessions for prospective students.
- Attend conferences and webinars yearly with GMAC or PMBA/OMBA.
- Work closely with MCOB faculty and staff in regards to program changes and implementation happening in 2022-23 due to external review.
- Oversaw communication to all students in regards to program changes.
Academic Advisor and Recruiter
Ball State University
02.2016 - 12.2017
- Support graduate students in monitoring their academic progress; prepare and maintain electronic files.
- Create and utilize report data to identify and assist students at risk of not completing their program of study.
- Increased student enrollment in master's in educational administration with principal's license program from 290 in Fall 2015 to 458 in Fall 2017; reaching goal earlier than expected.
- Participate in recruitment efforts for master's in educational administration, principals license, transition to teaching license, master's in athletic coaching, and master's in public relations.
- Attend conferences and take part in webinars for educational administration program recruitment.
- Identify and promote student retention strategies
- Perform regular student status entries in effort to enhance implemented CRM.
- Demonstrate high commitment to customer service in dealing with students, faculty, and administrators.
- Manage Online Advising Group.
- Team leads on cross-functional team working on student persistence and early alert best practices.
Project Administrator
Avant Healthcare Marketing
06.2015 - 02.2016
- Apply project management methodology to support project execution from initiating and planning phases through closing phase.
- Timeline management, budget management, risk management, scope statement management, reporting, database management and archiving.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Participate in all internal cross-functional team meetings to ensure all project management tools are updated and prioritized as appropriate.
- Develop meeting agendas and meeting notes and communicate action items.
Assistant Director of Media Relations/Graphic Design
Ball State Athletics
09.2013 - 06.2015
- Design and develop all graphic design materials for Ball State Athletics departments including Media Relations, Marketing, Ticket Sales, Corporate Sales, Cardinal Varsity Club and Alumni Relations.
- Adhere to Ball State Athletic brand through high-quality design strategies and materials.
- Performed and managed payroll for all Athletic Communications event staff.
- Organize travel authorizations for Media Relations staff.
- Comply with NCAA rules and regulations in all printed and web material..
- Supervise athletic student workers and graduate students.
- Aide in planning and organizing game day events.
Communications Project Coordinator and Designer
Ball State University, Division of Online and Strategic Learning
02.2013 - 09.2013
- Assist in developing and implementing marketing plans to prospective and current Ball State students for specific online programs.
- Plan and organize departmental events including open houses, new degree launch events, and community outreach events.
- Scheduled and facilitated student and faculty members for website profile stories..
- Implementer and coordinator of marketing teams project management system
- Lead graphic designer for all marketing materials distributed on behalf of Online and Strategic Learning
- Maintain and update information on Online and Strategic Learning Web site.
- Review and submit requests, execute mailings, print coordination, photo shoot arrangement and inventory management
- Manage social media responsibilities and strategies..
- Executed development of online student orientation including scheduling, video production, development, and communication flow before and after implementation.
- Project manager of webinars and department videos for each online program.
Communications Coordinator
Ball State University, Division of Online and Strategic Learning
07.2010 - 01.2013
- Serve as front-line customer service support.
- Lead graphic designer for all marketing materials distributed on behalf of Online and Strategic Learning.
- Greet and assist visitors using various communication channels such as phone, email, live chat, mail, social media channels, and walk-in requests.
- Maintain and update information for Online and Strategic Learning Web site.
- Facilitated communications related to our online information sessions for prospective students
- Manage student recruitment database.
- Answered client queries and questions to provide strong customer service.
Education
Master of Arts - Dual Degree
Ball State University
Muncie, IN12.2013
Bachelor of Science - Journalism (Graphics)
Ball State University
Muncie, IN05.2010
Skills
- Adobe Creative Suite
- Ball State Platforms: Argos, Canvas, DegreeWorks, Navigate, Self-Service Banner, and Slate
- Online Tools: OneDrive, WebEx, and Zoom
- Microsoft Office
- Exceptional written and oral communication skills
- Skillful in project management responsibilities
- Collaborate cross-functionally
- Promoting positive learning environment and equity
Timeline
Assistant Director of Graduate Business Programs
Miller College Of Business, MBA
01.2018 - Current
Academic Advisor and Recruiter
Ball State University
02.2016 - 12.2017
Project Administrator
Avant Healthcare Marketing
06.2015 - 02.2016
Assistant Director of Media Relations/Graphic Design
Ball State Athletics
09.2013 - 06.2015
Communications Project Coordinator and Designer
Ball State University, Division of Online and Strategic Learning
02.2013 - 09.2013
Communications Coordinator
Ball State University, Division of Online and Strategic Learning
07.2010 - 01.2013
Master of Arts - Dual Degree
Ball State University
Bachelor of Science - Journalism (Graphics)
Ball State University
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