Allison Louk
Beverly,WV
Summary
Driven, and creative event coordinator, proficient in customer service and client relations. Possesses excellent communication and interpersonal skills to establish and maintain positive working relationships. Adept at managing all aspects of event planning including logistics, venue selection and catering. Also skilled in administrative duties, record keeping, and money management.
Overview
7
7
years of professional experience
Work History
Event Coordinator / Photographer
33Photography and Events
12.2022 - Current
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with vendors to ensure seamless event execution and positive outcomes.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
Catering And Events Manager
BenchMark Properties Group: Stonewall Resort
12.2021 - 03.2023
- Negotiated contracts with clients, ensuring mutually beneficial terms for both parties involved.
- Conducted post-event evaluations to identify areas of improvement and implement necessary changes.
- Collaborated with sales teams to secure new business opportunities and increase revenue growth.
- Developed strong relationships with vendors, resulting in cost savings and reliable services.
- Coordinated logistics for seamless event execution, including venue selection, setup, teardown, and transportation of materials.
Account Representative
First Energy
12.2019 - 12.2022
- Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
- Kept detailed records of customer interactions for optimal traceability.
- Resolved client disputes professionally, contributing to enhanced brand reputation and client trust.
- Collaborated with other departments to address customer needs and service requests.
Managing Bartender
Crocketts Lodge
10.2017 - 05.2021
- Established rapport with clientele through attentive listening skills and genuine engagement in conversations.
- Managed inventory and ordering supplies, resulting in minimized waste and optimized stock levels.
- Trained new bartenders on mixology techniques, customer service standards, and company policies to ensure consistent quality across the team.
- Maximized profitability by implementing cost-effective strategies for purchasing and waste reduction.
Education
Bachelor of Science - Agribusiness Management And Communications
West Virgina University
Morgantown, WV05.2020
Skills
- Proficient with: Microsoft Suits, Adobe Applications, SalesForce, Canva, Quick Books
- Guest Relations
- Event Planning
- Project Management
- Vendor Relations
Timeline
Event Coordinator / Photographer
33Photography and Events
12.2022 - Current
Catering And Events Manager
BenchMark Properties Group: Stonewall Resort
12.2021 - 03.2023
Account Representative
First Energy
12.2019 - 12.2022
Managing Bartender
Crocketts Lodge
10.2017 - 05.2021
Bachelor of Science - Agribusiness Management And Communications
West Virgina University
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