Summary
Overview
Work History
Education
Skills
Certification
Communityparticipation
Work Preference
Interests
Timeline
Hi, I’m

Allison Lovelace-Frye

Pensacola,FL
Allison Lovelace-Frye

Summary

With an extensive portfolio of administrative, team leadership and organizational skills; seeking a breakout Human Resources role to support an organization with its talent acquisition, employee engagement and organizational management activities. Heightened communication skills underline an ability to effect successful stakeholder relationships, teamwork, superior levels of customer service and the application of all statutory and regulatory policies. A history of sales experience coupled with a Bachelor of Science in Psychology engenders superior active listening and conflict resolution skillsets and an ability to deploy significant empathy. A resourceful planner, mentor and customer service professional.

Overview

35
years of professional experience
1
Certification

Work History

WALMART
Pensacola, FL

Inventory Associate
06.1997 - Current

Job overview

  • A customer-facing supply chain management role, helping streamline inbound merchandise management in a high-volume Walmart location, where I: - Coordinate with logistics, production, and customer service teams to ensure timely delivery of orders; entering deliveries into store inventory management system. - Verify orders in Walmart EDI system against bills of lading. - Determine product availability at distribution center level through internal Warehouse Management System; tracking and reporting inventory accuracy metrics. - Coach and train team on store level warehouse processes and database use. - Assist department and store managers in completion of associate performance reports. - Help train and onboard new hires; coaching on store standards and customer service expectations. - Provide extensive departmental administrative support; overseeing document and file management. - Maintain store standards according to customer service objectives and corporate planograms. - Support payroll team with time and attendance monitoring and scheduling associates to meet anticipated store volume. - Drive corporate and store health and safety policies; complying with all regulatory guidelines and best practices. - Support quality control and continual improvement efforts. - Deploy extensive conflict resolution skills to address and resolve employee issues. - Run daily, weekly and monthly productivity and performance reports. - Assist customers with product location; delivering stellar customer service. - Participate in monthly Production, Quality, Accounting and departmental meetings to review opportunities for improvement, goals and service targets. - Prepare and conduct team building and employee engagement initiatives.

NAVAL AIR STATION
PENSACOLA, FL

Accounts Maintenance Clerk
01.1990 - 01.1992

Job overview

  • Working in Military office environment where I served three different branches Payroll, Government Contracts, Human Resource Office
  • My duties were: - Answering customer questions, providing information, taking and processing orders and addressing complaints - Answering phone calls and calling customers and vendors to follow up on appointments and deliveries - Compiling, maintaining and updating company records - Managing office inventory and working with vendors to ensure the regular supply of office materials - Setting up appointments, scheduling meetings, distributing reports and managing the correspondence between the office and external bodies - Compiling and maintaining records of office business transactions - Training, onboarding and supervising junior clerks - Operating office equipment including printers, copiers, fax machines and multimedia instruments - Assisting other payroll clerks balancing weekly payroll for Civilian employees - Auditing government contracts before it goes through microfilm process. - Verifying employment to status to other business institutions - Using the Company vehicle to delivering supplies, mail and correspondences to other Naval Commands

Education

Liberty University
Lynchburg, VA

Master of Science from Clinical Mental Health Counselor
03-2023

University Overview

Troy University
Troy, AL

Bachelor of Science in Psychology from Psychology
01.2020

University Overview

Minor: Global Business

Troy University
Troy, AL

Associate of Science from General Education
01.2015

University Overview

Florida Apostolic Bible Institute
Cantonment, FL

Associate of Arts from Bible Study
01.2007

University Overview

Skills

  • Administrative Management
  • Customer Service
  • Data Entry
  • Report Preparation
  • Document Management
  • Regulatory Compliance
  • Team Collaboration
  • Office Management
  • Employee Relations
  • Client Relationship Management
  • Organization
  • Team Leadership
  • Coaching and Mentoring
  • Store Standards
  • Inventory Management

Certification

Mentoring Training Certificate | Teen Empowerment Mentoring Parent Program

Communityparticipation

Communityparticipation
  • Ward Temple Church of God | Supervised Breakfast Program Volunteer
  • United Way | Reading Pal Volunteer
  • Teen Empowerment Mentoring Parent Program | Mentor

Work Preference

Work Type

Full TimeInternship

Location Preference

RemoteHybridOn-Site

Interests

Community Service

Arts

Knitting

Baking

Timeline

Inventory Associate
WALMART
06.1997 - Current
Accounts Maintenance Clerk
NAVAL AIR STATION
01.1990 - 01.1992
Liberty University
Master of Science from Clinical Mental Health Counselor
Troy University
Bachelor of Science in Psychology from Psychology
Troy University
Associate of Science from General Education
Florida Apostolic Bible Institute
Associate of Arts from Bible Study

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Allison Lovelace-Frye