M. Allison Lovett

• Discussed financial and insurance options with patients.
• Screened patients with financial needs to determine assistance choices.
• Negotiated settlements and payment plans.
• Followed up with patients and families to obtain additional information.
• Updated accounts with latest patient, payment and insurance information.
• Updated treatment plans on monthly basis with latest intervention strategies and progress notes.

Supervise front and back staff , generate employee schedules , monitor physician schedules for errors and to ensure needed testing/records have been received prior to appointments. Administrative support for physicians , preparing medical leave and disability paperwork for physicians to complete during patient appointments. I handle all banking and financial transactions for my location as well. Obtain authorizations for testing and appointments as needed. I train employees on Check-In and Check-out positions to ensure prompt and efficient visits for our patients.

• Established and optimized schedules to keep coverage and service in line with forecasted demands.
• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.

Opening and closing duties for Country Club, training and scheduling staff for front end positions. Supervising all staff to ensure all customers were happy and satisfied with their visit to the establishment. All banking and payroll transactions for facility.

• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Reduced financial discrepancies by monitoring monetary transactions, including credit card sales and deposits.

All clerical and payroll duties for company, scheduling of meetings and software presentations. All banking transactions and financial billing for company.

• Completed and mailed bills, contracts, policies, invoices and checks.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
• Coordinated bookkeeping activities in QuickBooks , including invoicing and accounts payable.
• Executed record filing system to improve document organization and management.