Allison Lowder
Sumter,SC
Summary
Seeking a challenging role in revenue cycle project management where I can utilize my extensive experience and expertise to optimize revenue generation, enhance operational efficiency, and ensure compliance with billing regulations.
Dedicated and results-driven healthcare revenue cycle management professional with over a decade of experience in optimizing billing processes, reimbursement strategies, and financial operations within the healthcare industry. Proven track record of success in streamlining revenue cycle workflows, reducing denials, and maximizing revenue capture for various healthcare organizations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Revenue Cycle Manager
Mcleod Occupational Health, LLC
01.2021 - Current
- Maintained oversight of all billing operations including coding, charge entry, payment posting, collections and appeals.
- Implement revenue optimization strategies to maximize revenue.
- Collaborate with physicians, clinical staff, project managers and finance team to resolve issues and ensure efficiency.
- Developed strategies for improving the collection process, reducing bad debt, and increasing customer and patient satisfaction.
- Prepared monthly reports summarizing account activity including aging analysis and outstanding balance summaries.
Revenue Cycle Director/Credentialing Specialist
Tandem Health SC
05.2015 - 09.2023
- Managed a team of billing specialists and provided guidance and direction to on billing and collections processes, insurance regulations, and coding practices.
- Conducted ongoing assessments to improve efficiency and prevent denials.
- Developed and implemented departmental policies and procedures to ensure accuracy of revenue cycle operations.
- Collaborated with other departments to ensure compliance.
- Monitored accounts receivable balances to ensure timely payment from third-party payers.
- Completed physician application packages, including obtaining all necessary documents.
- Reviewed and updated provider enrollment applications to ensure accuracy and completeness of information.
Billing Specialist/Office Manager
Carolina Family Practice
05.2014 - 11.2015
- Reviewed medical records to ensure accuracy of billing information and patient data.
- Calculated billing charges, prepared and submitted claims to insurance companies.
- Monitored accounts receivable activity to ensure timely payment of invoices.
- Answered customer inquiries regarding billings, payments, account status.
Education
Bachelor of Arts - Psychology
Clemson University
05.2011
High School Diploma -
Crestwood High School
06.2008
Skills
- Billing cycle performance
- Claims Management
- Revenue optimization
- Revenue metrics analysis
- Compliance Assessment
- Quality Assurance
- Critical Thinking
- Client Relationship Management
- Intuit QuickBooks
- Insurance Negotiation
- Physician enrollment
- Re-credentialing request follow up
Certification
Certified Professional Coder (CPC), AAPC, 04/2013
References
References available upon request.
Timeline
Revenue Cycle Manager
Mcleod Occupational Health, LLC
01.2021 - Current
Revenue Cycle Director/Credentialing Specialist
Tandem Health SC
05.2015 - 09.2023
Billing Specialist/Office Manager
Carolina Family Practice
05.2014 - 11.2015
Bachelor of Arts - Psychology
Clemson University
High School Diploma -
Crestwood High School
Certified Professional Coder (CPC), AAPC, 04/2013
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