Allison Luikart
Oak Forest,Illinois
Summary
Accomplished Benefits Specialist with a proven track record at Home Chef, enhancing employee satisfaction through expert benefits administration and relationship building. Skilled in HRIS Systems and verbal communication, adept at resolving complex issues and fostering strong client relationships.
Overview
7
7
years of professional experience
Work History
Benefits Specialist
Home Chef
04.2023 - Current
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Assisted in resolving complex benefits issues, leading to increased employee satisfaction and retention rates.
- Processed employee life event changes, ensuring timely updates to benefits and coverage for qualifying events such as marriage or the birth of a child.
Leave of Absence Specialist
Home Chef
01.2022 - Current
- Provided expert guidance to managers on the interpretation of leave policies, promoting consistency across departments.
- Created detailed reports on leave cases, identifying trends and areas for improvement within the organization''s leave management processes.
- Developed comprehensive training materials for HR staff on handling leaves of absence accurately and efficiently.
- Ensured timely and accurate completion of all required documentation for leaves of absence, minimizing potential legal exposure for the organization.
Leave of Absence Coordinator
Home Chef
06.2021 - Current
- Improved communication between departments by serving as the primary point of contact for all leave-related inquiries.
- Enhanced employee satisfaction by efficiently managing and coordinating leave of absence requests.
- Educated managers on best practices for handling employee absences, fostering a supportive work environment while minimizing disruptions to productivity.
- Provided exceptional support to employees during their leaves of absence, addressing concerns and answering questions in a timely manner.
Account Manager
Home Chef
06.2017 - 06.2021
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
Education
Bachelor of Science -
Illinois State University
Normal, IL01.2012
Skills
- New employee enrollment
- Verbal and written communication
- Healthcare Benefits
- Benefits Explanation
- HRIS Systems
- Relationship Building
- Benefits Administration
- FMLA comprehension
- ADP Workforce Now
Timeline
Benefits Specialist
Home Chef
04.2023 - Current
Leave of Absence Specialist
Home Chef
01.2022 - Current
Leave of Absence Coordinator
Home Chef
06.2021 - Current
Account Manager
Home Chef
06.2017 - 06.2021
Bachelor of Science -
Illinois State University
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