Allison Manning
Quality Management Analyst
San Antonio,Texas
Summary
A Quality Management Analyst with a unique combination of engineering, mathematics, and business expertise. Excels in roles where leading and managing teams to drive process improvements and enhance system efficiency is paramount. Track record includes successfully managing complex data, programming virtual learning platforms, and streamlining business processes resulting in significant contributions to organizations such as the Texas Department of Family and Protective Services and Northrop Grumman. Active involvement in various engineering societies underscores commitment to fostering diversity and inclusion in STEM. Seeks opportunities to apply technical and interpersonal skills to achieve business objectives.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Quality Management Analyst
Texas Department of Family and Protective Services
11.2023 - Current
- Collaborating with team members to contribute to the strategic planning process for quality management and business process improvement initiatives.
- Evaluated current processes to develop improvement plans.
Student Assistant I
The University of Texas at San Antonio
11.2022 - 12.2023
- Managed SBDC Technology Commercialization Center client data by developing and implementing a streamlined database management system, resulting in increased accuracy and completeness of records
- Programmed and optimized a virtual learning platform by creating and uploading engaging content, maintaining the website, and quickly resolving technical issues, increasing user engagement and decreasing technical support requests
- Designed and executed a comprehensive social media marketing strategy by creating visually appealing graphics, writing compelling captions, and scheduling posts on various platforms like LinkedIn, enhancing audience reach and engagement
- Provided critical administrative support to the team by responding promptly to emails, drafting documents, and implementing organizational systems, resulting in increased efficiency and seamless project coordination.
Systems Integration and Test Engineer Intern
Lockheed Martin
05.2023 - 08.2023
- Elevated new hire onboarding with an up-to-date New Hire Administrative Checklist, expediting integration for new employees
- Enhanced system efficiency through standardized hardware configurations, resulting in a reduction in compatibility issues and improved performance
- Implemented strategies that streamlined customization efforts, leading to cost-effective system implementation and reduced project timelines
- Ensured accurate tracking by reviewing subtest status across multiple records, improving communication between development and testing phases.
Systems Engineer Intern
Northrop Grumman
05.2020 - 08.2022
- Developed process maps for a $14B program replan to streamline project execution for all cost account managers, increasing overall project efficiency
- Shaped a 30-day IMS update for a 2500-person organization, ensuring on-time completion and avoiding potential cost overruns
- Engineered a new form of equipment, improving efficiency within the use field, resulting in a reduced development timeline
- Enhanced communication among engineers and management through thorough process documentation, increasing team cohesion
- Resulted in the publication of two technical reports detailing the new equipment design.
UTSA Section President
Society of Women Engineers - UTSA
04.2020 - 07.2022
- Led and represented the collegiate section, coordinating all section business, setting goals, and organizing events and socials with officers
- Maintained communication with key stakeholders, including the Faculty Advisor and other engineering organizations
- Secured funding by contacting companies for sponsorship, enabling the successful execution of organizational goals and initiatives.
Collegiate G-Force Mentor (formerly "College Readiness Ambassador")
The University of Texas at San Antonio
09.2019 - 05.2020
- Created an inclusive environment with potential students while educating them on the University's resources and requirements.
Manufacturing Engineer Intern
CFAN Company
05.2019 - 08.2019
- Orchestrated the implementation of the 9X/1B Ply Shape through data analysis, reducing production time
- Conducted a process capability study to support upcoming 9X Outlet Guide Vane design changes, increasing product quality
- Performed extensive research on industry best practices and emerging trends, providing insights for future process improvement initiatives.
Food Service Representative
H-E-B
06.2017 - 07.2019
- Prepared and packaged fresh meats and cheeses, maintained a clean workplace, and collaborated with coworkers to provide admirable customer service.
Undergraduate Research Assistant
Texas State University
11.2018 - 05.2019
- Received First-Runner Up for the AeroDef 2019 Poster Challenge and Honorable Mention at the Texas State University Undergraduate Research Conference
- Designed a Peltier-based testing platform and a controlled environment for testing sheet metal and developed a design of the experiment to analyze each sheet metal characteristic.
Office Assistant
The University of Texas at San Antonio
06.2018 - 12.2018
- Maintained the departmental website, informed incoming assistants on job duties, and aided students through online resources.
Customer Service Representative
Farm Fresh Food & Pharmacy
07.2016 - 05.2017
Education
Bachelor of Arts - Engineering, Mathematics, and Business
The University of Texas At San Antonio
San Antonio 08.2019 - 05.2023
Bachelor of Science - Manufacturing Engineering
Texas State University
01.2017 - 05.2019
Skills
Process Improvement
Database Management
Adaptability
Operational Excellence
Customer Satisfaction
Compliance Monitoring
Process Mapping
Problem-Solving
Time Management
Problem-solving abilities
Attention to Detail
Analytical Thinking
Timeline
Quality Management Analyst
Texas Department of Family and Protective Services
11.2023 - Current
Systems Integration and Test Engineer Intern
Lockheed Martin
05.2023 - 08.2023
Student Assistant I
The University of Texas at San Antonio
11.2022 - 12.2023
Systems Engineer Intern
Northrop Grumman
05.2020 - 08.2022
UTSA Section President
Society of Women Engineers - UTSA
04.2020 - 07.2022
Collegiate G-Force Mentor (formerly "College Readiness Ambassador")
The University of Texas at San Antonio
09.2019 - 05.2020
Bachelor of Arts - Engineering, Mathematics, and Business
The University of Texas At San Antonio
08.2019 - 05.2023
Manufacturing Engineer Intern
CFAN Company
05.2019 - 08.2019
Undergraduate Research Assistant
Texas State University
11.2018 - 05.2019
Office Assistant
The University of Texas at San Antonio
06.2018 - 12.2018
Food Service Representative
H-E-B
06.2017 - 07.2019
Bachelor of Science - Manufacturing Engineering
Texas State University
01.2017 - 05.2019
Customer Service Representative
Farm Fresh Food & Pharmacy
07.2016 - 05.2017