Allison Marinovich
Dry Prong,LA
Summary
I OFTEN BRING IN MANY DIFFERENT SETS OF SKILLS. MANY WHICH INCLUDE CUSTOMER SERVICE, TIME MANAGEMENT AND CUSTOMER SERVICE ARE KEY TO ACCESSING ANY JOB. I STRONGLY BELIEVE IN BOTH THESE ASPECTS AND APPLY THEM EACH INTO MY EVERYDAY LIFE AS WELL AS MY WORK LIFE.
Overview
10
10
years of professional experience
Work History
Front Office
HealthPro Heritage
08.2022 - 08.2023
- Called patients to collect insurance information to verify
- Completed all scheduling
- Called drs office to make sure they accepted patient plan.
- Set appointments with the therapists.
- Scheduled the therapist at home visits
- Inbound and outbound calling
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
Billing Clerk
Rapides Primary
01.2020 - 07.2023
- Assisted with month-end closing procedures, contributing to an organized and punctual financial reporting process.
- Demonstrated excellent time management skills by prioritizing tasks and meeting deadlines in a fast-paced, high-volume work environment.
- Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
- Responded to customer concerns and questions on daily basis.
- Monitored outstanding invoices and performed collections duties.
- Handled account payments and provided information regarding outstanding balances.
- Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
- Maintained up-to-date customer records with accurate contact information, ensuring timely invoice delivery.
- Adapted quickly to changes in company policies or procedures, maintaining consistent performance levels during periods of transition.
- Interacted with customers to resolve billing disputes and respond to inquiries.
- Processed customer invoices, credit memos and payments within established timelines.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Maintained accurate records of customer payments.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
Office/Accounting Manager
Jr's generator and small engine repair
03.2013 - 01.2020
- Greet Customers
- Create invoices and collect payments
- Inventory parts
- Maintained cleanliness of the office
- Inbound and outbound calling
- Insurance claims
- Office work
- Ensured compliance with tax regulations by preparing accurate federal, state, and local tax filings on time.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
Education
High School Diploma -
Penn Foster
Alexandria, LA04.2016
Skills
- Answering telephones
- Office management
- Computer Skills
- Time Management
- Leadership Experience
- QuickBooks
- Accounts Receivable
- Telecommunication
- Customer Service
- Accounts Payable
- Outbound and inbound calling
Timeline
Front Office
HealthPro Heritage
08.2022 - 08.2023
Billing Clerk
Rapides Primary
01.2020 - 07.2023
Office/Accounting Manager
Jr's generator and small engine repair
03.2013 - 01.2020
High School Diploma -
Penn Foster