Allison Marion
San Diego,CA
Summary
Results-driven Human Resources Executive with a focus on fostering a positive work culture, driving employee engagement, and achieving organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Area Director of Human Resources
OMNI HOTELS & RESORTS
San Diego, CA
10.2023 - Current
- Support five California Human Resources departments within the brand providing council when needed.
- Developed and maintained HR policies and procedures to ensure compliance with federal and state regulations.
- Utilized HRIS systems to streamline processes and improve data accuracy for reporting and analytics. Implemented employee training and development programs to improve team performance and productivity
Director of Human Resources
OMNI HOTELS & RESORTS
San Diego, CA
09.2019 - Current
- Developed and implemented HR policies and procedures to ensure compliance with regulations.
- Managed recruitment, selection, and onboarding processes for a diverse workforce.
- Conducted training and development programs to enhance employee skills and performance.
- Administered performance management systems to monitor and evaluate employee productivity.
- Collaborated with department managers to address employee relations issues and resolve conflicts. Led initiatives to improve employee engagement and retention through recognition programs. Hotel has ranked top 10 in employee engagement within the brand in 2021, 2022, and 2023. Additionally was ranked #1 for participation with 91% of employees completing the survey in 2023.
- Implemented diversity and inclusion strategies to create a more inclusive work environment.
- Handled employee benefits administration and facilitated open enrollment processes.
- Achieved 100% scores on financial internal audits and workplace safety & workers' compensation audits. Partnered with Executive Committee to maintain high retention of talent by implementing regular employee engagements. Ranked #9 within the brand with 89.5% retention and 10.5% turnover.
- Managed employee relations issues and conflicts to foster a positive work environment. Created and managed compensation and benefits programs to attract and retain top talent in the organization.
Assistant Director of Human Resources
THE BEVERLY HILTON
Beverly Hills, CA
11.2017 - 09.2019
- Managed recruitment, selection, and onboarding processes for a diverse workforce.
- Conducted training and development programs to enhance employee skills and performance.
- Administered performance management systems to monitor and evaluate employee productivity.
- Collaborated with department managers to address employee relations issues and resolve conflicts.
- Led initiatives to improve employee engagement and retention through recognition programs.
- Oversaw daily operation of HR office; including management and development of HR Coordinators and HR Manager.
- Guided and advised leaders at all levels of the hotel on complex employee relations issues and made recommendations for improving policies, procedures, and practices.
- Acted as Hotel's representative in Union meetings, grievances, and mediations
- Implemented training programs for associates and managers incorporating guest services, guest recovery, professional development, and corporate culture.
Assistant Director of Human Resources
OMNI HOTELS & RESORTS
San Francisco, CA
07.2016 - 11.2017
- Assumed responsibilities for the department in the Area Director's absence.
- Collaborated with department managers to enliven employee engagement, provide opportunities for professional development, encourage a culture of team building.
- Maintained records of state and company mandated trainings.
- Managed workers' compensation developed accommodations post injury and modified job descriptions.
- Aligned training programs in guest services, guest recovery, and internal mission with business needs.
- Ensured compliance with the hotel's processes and federal and state employment laws.
- Implemented monthly and quarterly self-audit programs, achieving 92% on company's internal audit.
Director of Human Resources
OMNI HOTELS & RESORTS
Omaha, NE
10.2015 - 07.2016
- Recruited candidates to fill hourly and management positions; conducted phone and initial interviewing.
- Developed program for hourly and management staff on company culture, safety, and leadership. Conducted training on guest services, guest recovers, hew hire orientation, monthly manager training and Omni management development series.
- Implemented Safety committee meetings.
- Managed Call Centers' workers' compensation program.
- Conducted audits of documentation such as I-9 forms, associates file, paid time off balances, etc.
- Ensured compliance with labor laws in several states for remove workforce.
- Oversaw the processing of payroll.
- Partnered with Operational Leaders to create, implement and execute remote work for sales agents within 4 different states.
- Led initiatives to improve employee engagement and retention through recognition programs.
Human Resources Manager
OMNI HOTELS & RESORTS
Dallas, TX
05.2014 - 10.2015
- Recruited for hourly and management positions.
- Informed employees about benefits and discussions about career development.
- Conducted training on guest services, guest recovers, hew hire orientation, monthly manager training and Omni management development series.
- Audited compliances with hotel policies and procedures. Improved financial internal audit scores from 72% to 92% within one year.
- Conducted employee investigations, reviewed and delivered employee documentation.
Human Resources Coordinator - Leader in Development
OMNI HOTELS & RESORTS
San Diego, CA
06.2013 - 05.2014
- Recruited for hourly and management positions.
- Completed onboarding for new employees on a weekly basis.
- Planned logistics and executed employee events and employee trainings.
- Completed the Leadership in Development Training Program.
Education
Bachelor of Science in Recreation Administration Resort and Lodging Management -
CALIFORNIA STATE UNIVERSITY
Chico, CASkills
- Employee relations
- Recruitment
- Training and development
- Compensation management
- Strategic planning
- Labor relations
- Performance management
- HR policy development
- Conflict resolution
Certification
- Society of Human Resources - SHRM-CP
- Human Resources Certification Institute - HRCI - Senior Professional in Human Resources - SPHR
Personal Information
Title: SPHR, SHRM-CP
Awards
- Omni Hotels & Resorts' All In Executive - Human Resources - 2022
- San Diego County Lodging Association - Hotel Executive of the Year - 2021
Affiliations
- President, Vice President and Board Member of San Diego Hospitality Human Resources Association & San Diego Hospitality Human Resources Group
Accomplishments
- Omni Hotels & Resorts - All In Executive - Human Resources, 2022
- San Diego Country Lodging Association - Hotel Executive of the Year, 2021
Timeline
Area Director of Human Resources
OMNI HOTELS & RESORTS
10.2023 - Current
Director of Human Resources
OMNI HOTELS & RESORTS
09.2019 - Current
Assistant Director of Human Resources
THE BEVERLY HILTON
11.2017 - 09.2019
Assistant Director of Human Resources
OMNI HOTELS & RESORTS
07.2016 - 11.2017
Director of Human Resources
OMNI HOTELS & RESORTS
10.2015 - 07.2016
Human Resources Manager
OMNI HOTELS & RESORTS
05.2014 - 10.2015
Human Resources Coordinator - Leader in Development
OMNI HOTELS & RESORTS
06.2013 - 05.2014
Bachelor of Science in Recreation Administration Resort and Lodging Management -
CALIFORNIA STATE UNIVERSITY