Allison Martenson
Murfreesboro,TN
Summary
Accomplished data professional with a demonstrated expertise in enhancing data quality through the development and implementation of robust metrics, dashboards, and resolution initiatives. Proficient in data governance, modeling, and the advancement of data literacy across organizations. Possesses strong skills in data integration and the utilization of visualization tools to deliver impactful presentations. An effective communicator, adept at bridging the gap between IT and academic units, while applying project management principles to facilitate data-driven decision-making and achieve strategic outcomes.
Overview
9
9
years of professional experience
Work History
Business Process Specialist
Middle Tennessee State University
2019.10 - Current
- System Integration: Identify, understand, and connect multiple systems to drive process automation and streamline operations.
- Collaboration and Mentorship: Collaborate closely with the Information Technology Division (ITD) to develop work plans, mentor team members, and effectively communicate technical information to stakeholders.
- Demand Forecasting: Conduct studies and investigations to accurately forecast application processing demands during the admissions process.
- Process Improvement: Develop and implement systems to streamline procedures, increase productivity, and address inconsistencies in performance data and metrics.
Graduate Analyst
Middle Tennessee State University
2018.10 - 2019.06
- System Development and Implementation: Successfully develop and implement systems to streamline procedures and enhance productivity.
- Information Management: Provide accurate and timely information in response to inquiries from applicants, students, and administration.
- Collaboration and Strategy: Work closely with management and staff to brainstorm, strategize, and address daily processing challenges.
- Database Review and Policy Application: Regularly review the student information database to verify degree requirements, and apply graduate policies when processing admissions and graduations.
Data Analyst
Middle Tennessee State University
2017.10 - 2018.10
- Data Management: Efficiently gathered, cleaned, and managed large datasets from diverse sources, implementing data quality control processes to ensure accuracy and reliability.
- Data Analysis: Utilized statistical tools and software, including SQL, Python, and Excel, to analyze data trends, generate insights, and make data-driven recommendations.
- Visualization and Reporting: Created clear and compelling visualizations and reports to effectively communicate findings and support decision-making processes for stakeholders.
- Performance Monitoring: Developed and tracked key performance indicators (KPIs) to monitor business performance, identify opportunities for improvement, and provide strategic recommendations for process enhancements.
Research and Evaluation Coordinator
Volunteer Behavioral Health Care Systems
2015.06 - 2018.09
- Research Project Management: Developed and implemented research projects, including designing methodologies, data collection strategies, and research instruments to meet project objectives.
- Data Analysis and Reporting: Analyzed complex data sets using statistical software, generating insights, evaluating program effectiveness, and preparing detailed reports with visualizations to communicate findings.
- Program Performance Assessment: Assessed program performance through metric identification and evaluations, providing actionable recommendations to enhance effectiveness and efficiency.
- Collaboration and Quality Assurance: Collaborated with internal teams and external partners to align research activities with organizational goals, overseeing project lifecycles, and ensuring quality assurance and compliance.
Education
Doctor of Philosophy - Higher Education
Tennessee Technological University
Cookeville, TNMaster of Science - Information Systems
Middle Tennessee State University
Murfreesboro, TN05.2024
Bachelor of Science - Biology
Middle Tennessee State University
Murfreesboro, TN12.2014
Skills
- Big Data
- C#
- Database Management
- Machine Learning
- Performance Metrics Development
- PowerBI
- Python
- SQL
- Tableau
- Technical Reporting
Timeline
Business Process Specialist
Middle Tennessee State University
2019.10 - Current
Graduate Analyst
Middle Tennessee State University
2018.10 - 2019.06
Data Analyst
Middle Tennessee State University
2017.10 - 2018.10
Research and Evaluation Coordinator
Volunteer Behavioral Health Care Systems
2015.06 - 2018.09
Doctor of Philosophy - Higher Education
Tennessee Technological University
Master of Science - Information Systems
Middle Tennessee State University
Bachelor of Science - Biology
Middle Tennessee State University
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