Allison Martin
Los Angeles,CA
Summary
Highly knowledgeable and organized esthetician proficient in computer spa programs, product sales, and customer appointment set-up seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Esthetician
Equinox
11.2022 - Current
- Welcomed clients arriving for appointments.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Analyzed skin condition and made appropriate product recommendations.
- Advised clients on proper home-care regimens.
- Stocked treatment rooms with proper supplies.
- Performed special anti-oxidant, acne, and microdermabrasion facial services.
- Educated guests on current promotions, events and services within store or salon.
Assistant Store Manager
At The Beach Tanning
08.2018 - 02.2020
- Educated guests on UV tanning, spray tanning, & Infrared Therapy.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Created and maintained safe and secure work environments for employees.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Assistant Store Manager
Sassy Suntan
04.2015 - 07.2018
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Education
Esthetician License - Esthetics
Aveda Institute
Los Angeles, United States06.2022
High School Diploma -
Houston County High School
Columbia, United States06.2012
Skills
- Esthetics
- Spa retail sales
- Public health codes knowledge
- Guest services expertise
- Client Needs Assessment
- HydraFacials
- Waxing and laser hair removal
- Advanced facials specialist
- Superior attention to detail
- Scheduling
- Relationship building and management
- Sales background
Certification
- Barbicide & Merit Co., Barbicide Certification, 2023
- Barbicide & Merit Co., Barbicide Covid-19 Certification 2022
- Shear Haven, Domestic Violence Training 2023
- Be Healthy Initiative - Community Health Ambassador 2023
- Studio22BeautyBar, Eyelash Extensions, 2021
License
CA State Esthetician License
Timeline
Esthetician
Equinox
11.2022 - Current
Assistant Store Manager
At The Beach Tanning
08.2018 - 02.2020
Assistant Store Manager
Sassy Suntan
04.2015 - 07.2018
Esthetician License - Esthetics
Aveda Institute
High School Diploma -
Houston County High School