Allison Martin
248 Mona Drive Newport News,VA
Summary
Skilled Medical Unit Secretary with background in efficient coordination of patient care services. Experience includes managing medical records, scheduling appointments and procedures, and facilitating clear communication between healthcare teams. Strengths lie in strong organizational skills, multitasking ability, and deep understanding of medical terminology. Committed to improving unit operations through diligent administrative support.
Overview
9
9
years of professional experience
Work History
Medical Unit Secretary
Riverside Regional Medical Center
Newport News, Virginia
08.2023 - Current
- Provided support to nursing staff by coordinating activities such as discharging patients, stocking supplies, and ordering equipment as needed.
- Prepared discharge summaries for each patient upon completion of their stay.
- Maintained accurate patient records in accordance with HIPAA regulations.
- Greeted patients and visitors, providing a positive first impression of the medical unit.
- Communicated with patients with compassion while keeping medical information private.
Medical Office Assistant
Jefferson Health New Jersey
Washington Township, NJ
01.2020 - 04.2021
- Performed bookkeeping duties, preparing and sending financial statements or bills.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Registered patients and scheduled appointments.
- Collected payments from patients for services rendered.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Medical Unit Secretary
Jefferson Health New Jersey
Stratford, NJ
09.2017 - 01.2020
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Facilitated communication between physicians and other healthcare professionals regarding patient care plans.
Shift Manager/Key Holder
Wawa
Cherry Hill, NJ
11.2015 - 08.2017
- Resolved customer complaints promptly and professionally.
- Monitored sales activities to ensure compliance with company policies and regulations.
- Created daily reports on store sales, operational expenses, payroll costs.
- Assisted customers with locating and securing desired products.
- Utilized strong communication skills to foster a positive work environment for all employees.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA02-2015
Some College (No Degree) - Nursing
Camden County College
Blackwood, NJSkills
- Patient record management
- Appointment scheduling
- Medical terminology
- HIPAA compliance
- Discharge planning
- Customer service
Timeline
Medical Unit Secretary
Riverside Regional Medical Center
08.2023 - Current
Medical Office Assistant
Jefferson Health New Jersey
01.2020 - 04.2021
Medical Unit Secretary
Jefferson Health New Jersey
09.2017 - 01.2020
Shift Manager/Key Holder
Wawa
11.2015 - 08.2017
High School Diploma -
Penn Foster Career School
Some College (No Degree) - Nursing
Camden County College
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