Allison Martin
San Jose,CA
Summary
Dynamic and detail-oriented professional with a strong background in customer service and time management, honed at Target. Proven ability to enhance customer satisfaction through effective problem-solving and support. Skilled in inventory management and compliance, with a commitment to maintaining high standards in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Associate
Social Vocational Services
01.2021 - Current
- Assisted in daily operational tasks to ensure smooth workflow and timely delivery.
- Supported team members by organizing schedules and prioritizing workload effectively.
- Collaborated with colleagues to maintain accurate records and documentation.
- Learned company policies and procedures to enhance compliance and safety standards.
- Provided customer support by addressing inquiries and resolving issues promptly.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Answered phones and provided assistance when needed
Sales Associate
Target
03.2018 - 04.2021
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing and tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, retuning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively maintain relationships.
- Collaborated with team members to achieve monthly sales targets.
Stocker
Best Buy
03.2017 - 03.2021
- Managed inventory levels, ensuring timely restocking of shelves to maintain product.
- Trained new staff on proper stocking procedures and safety protocols to ensure compliance.
- Collaborated with team members to optimize store layouts for improved shopping experience.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
Education
Bachelor of Arts - Liberal Studies
San Jose State University
San Jose, CA01-2007
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
Timeline
Associate
Social Vocational Services
01.2021 - Current
Sales Associate
Target
03.2018 - 04.2021
Stocker
Best Buy
03.2017 - 03.2021
Bachelor of Arts - Liberal Studies
San Jose State University
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