Allison Martinez
San Antonio,TX
Summary
Energetic Sales & Customer Service Professional with over 5 years of experience of consistently exceeding sales targets and providing exceptional service to clients. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude. Adept at building strong customer relationships, identifying needs, and offering tailored solutions that drive sales growth. Known for outstanding communication skills, problem-solving abilities, and a customer-first approach that results in high levels of client satisfaction and loyalty. Ready to leverage training and experience to take on new professional challenges.
Overview
14
14
years of professional experience
Work History
Real Estate Agent
Keller Williams Heritage
San Antonio, TX
03.2021 - Current
- Facilitate the buying, selling, and leasing of residential properties, managing an average of 1-2 transactions per month.
- Conduct property evaluations, provide market analysis, and create detailed comparative market analyses (CMAs) to help clients make informed decisions.
- Develop and implement effective marketing strategies, including digital advertising and open houses, leading to 30% increase in property inquiries.
- Build and maintain long-term relationships with clients, resulting in a 20-25% repeat and referral client rate.
- Negotiated, facilitated, and managed real estate transactions.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Generated leads for sales and rental properties through cold calls and referrals.
Educator/ Coach
Northside ISD
08.2015 - Current
- Developed health education curriculum for middle school students, focusing on topics such as nutrition, mental health, sexual health education, and substance abuse prevention.
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with school counselors and social workers to address students’ physical and mental health concerns, offering support and resources.
- Managed classroom behavior, created a safe and supportive space for open discussions about health, wellness, and personal development.
- Assessed student performance and provided feedback to facilitate student success.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
T-Mobile Sales Associate
T- Mobile
San Antonio, TX
04.2024 - 08.2025
- Assisted customers in selecting mobile devices, accessories, and plans that best suited their needs, increasing customer satisfaction and retention rates.
- Delivered exceptional customer service by addressing inquiries, troubleshooting issues, and providing expert product knowledge for T-Mobile’s full range of mobile products and services.
- Successfully upsold add-ons such as insurance, accessories, and device protection plans, boosting overall store revenue by 10%.
- Processed transactions efficiently, handling cash, credit, and mobile plan sign-ups, maintaining a high level of accuracy and speed in a fast-paced environment.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Athletic Trainer
The University Of New Mexico/ Donna High School
07.2011 - 05.2013
- Delivered emergency care for injured athletes on field or at sporting events.
- Liaised between athletes, coaches and doctors to coordinate appointments and support wellness.
- Administered first aid and CPR in athletic environments to address emergency situations.
- Planned medical coverage for away meets and tournaments.
- Educated athletes on importance of proper nutrition, rest and hydration.
- Promoted health and well-being of student-athletes with implementation of injury prevention programs.
- Monitored and evaluated injured athletes during rehabilitation sessions.
- Communicated with head trainer and doctors about patient needs.
Education
Master of Science - Sport Administration
The University of New Mexico
Albuquerque, NM05.2013
Bachelor of Science - Athletic Training
The University of Texas At Austin
Austin, Texas05.2011
Skills
- Customer Service
- Relationship Management
- Injury Prevention Techniques
- Rehabilitation Management
- Documentation Skills
- Lead Follow up
- Contract Negotiation
- Social Media Marketing
- Sales Closing
- Strong Organizational Skills
- Excellent Teamwork
- Friendly and outgoing
Timeline
T-Mobile Sales Associate
T- Mobile
04.2024 - 08.2025
Real Estate Agent
Keller Williams Heritage
03.2021 - Current
Educator/ Coach
Northside ISD
08.2015 - Current
Athletic Trainer
The University Of New Mexico/ Donna High School
07.2011 - 05.2013
Master of Science - Sport Administration
The University of New Mexico
Bachelor of Science - Athletic Training
The University of Texas At Austin
Similar Profiles
Melissa TuttleMelissa Tuttle
Real Estate Agent at Keller Williams HeritageReal Estate Agent at Keller Williams Heritage
Bridgette JakobBridgette Jakob
Real Estate Agent at Keller Williams HeritageReal Estate Agent at Keller Williams Heritage
Sheena MorganSheena Morgan
Realtor at Self employed Keller Williams Heritage WestRealtor at Self employed Keller Williams Heritage West