Allison Marvich
Nampa,ID
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
10
10
years of professional experience
Work History
Inventory Clerk
CS Beef Packers
10.2020 - 11.2022
- Completed physical inventory counts each month.
- Maintained inventory count, tracked usage, and documented variances.
- Recorded information, shortages, and discrepancies over hundreds of parts daily to keep records current and accurate.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Kept documentation and records accurate and up-to-date with the latest data to prevent errors in processing or delivery.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Resolved any location and quantity issues.
- Put away parts or delivered them to different departments as needed,
Cashier
Walmart Supercenter
11.2016 - 10.2018
- Assisted customers with the in-store check-out process
- Main duties included ringing up sales, bagging items, requesting price checks, honoring coupons, collecting payment, and giving appropriate change
- During the closing shift, assisted managers with exchanging and collecting register tills, labeled and placed different items throughout the store, cleaned and disinfected all registers.
Research Associate
Mountain West Research
08.2016 - 11.2016
- Made outbound calls to randomly pulled numbers to obtain information in different topics.
Customer Service Representative
Convergys
05.2016 - 08.2016
- Received inbound calls for a cable network to provide technical assistance with any issues and/or appointments.
Cashier
Walmart Neighborhood Market
10.2013 - 04.2016
- Assisted customers with the in-store check-out process
- Main duties included ringing up sales, bagging items, requesting price checks, honoring coupons, collecting payment, and giving appropriate change
- During the closing shift, assisted managers with exchanging and collecting register tills, labeled and placed different items throughout the store, cleaned and disinfected all registers, and counters.
Customer Service Representative
Teleperformance
03.2013 - 10.2013
- Received inbound calls for a phone company to assist customers with any technical issues, billing, updates, and upgrades while providing timely and attentive service at all times.
Education
High School Diploma -
Caldwell High School
Caldwell, ID05.2013
Skills
- Inventory Tracking and Storage
- Shipment Processing
- Digital and Physical Counts
- Microsoft Outlook
- Typing Proficiency
- Complaint Resolution
- Efficient Data Entry
- Cash Register Systems
Timeline
Inventory Clerk
CS Beef Packers
10.2020 - 11.2022
Cashier
Walmart Supercenter
11.2016 - 10.2018
Research Associate
Mountain West Research
08.2016 - 11.2016
Customer Service Representative
Convergys
05.2016 - 08.2016
Cashier
Walmart Neighborhood Market
10.2013 - 04.2016
Customer Service Representative
Teleperformance
03.2013 - 10.2013
High School Diploma -
Caldwell High School
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