Summary
Overview
Work History
Education
Skills
Professional Work History
Accomplishments
Timeline
Generic

Allison Mason

Newtown Square,PA

Summary

Seasoned Global Key Account Manager with substantial background in managing high-value accounts. Highly proficient in developing strategic plans, managing large-scale projects, and fostering client relationships to achieve business goals. Proven ability to drive revenue growth and improve client relationships through innovative strategies, and effective team leadership. Made a significant impact by driving sales performance through developing team and key stakeholders' alignment. Work at a high level with engagement at the C-suite and decision-makers both internally and externally.

Overview

21
21
years of professional experience

Work History

Global Key Account Manager

Meissner
Philadelphia, PA
08.2023 - Current
  • Set and execute strategies for highly visible Global Key Accounts who are within the top 10 BioPharma companies to achieve sales and growth targets.
  • Develop and maintain strategic relationships, aligning internal and external stakeholders across multiple critical functions in a matrix organization.
  • Lead commercial global MSA negotiations and pricing strategies, successfully implementing contracts with all assigned Global Accounts.
  • Organize and deliver Global Quarterly Business Reviews; manage outcomes and timelines for joint initiatives.
  • Lead semiannual Executive Update Meetings to present Global Key Account Strategy and Performance.
  • Navigate complex customer organizations to advance strategic goals and objectives and ensure positive outcomes for the strategic partnership.
  • Define and align KPIs for local Key Account Managers in collaboration with Regional Sales Managers to ensure consistent execution of the global account strategy, ensuring a uniform approach to customer engagements and the implementation of best practices across the organization.
  • 2024 YOY growth of 49%.
  • 2025 YOY growth of 33%.

Major Accounts Manager, Pharma/Biotech/Industrial Segment

Avantor
Radnor, PA
01.2018 - 12.2023
  • Developed a strategic plan for driving sales and margin within a top 10 BioPharma company.
  • Grew topline sales revenue by 136% from $19 million in 2018 to $45 million in 2023.
  • Implemented a margin expansion strategy, which improved margin as a percentage of sales from 19% to 27%.
  • Top 10 Sales Performers in the Pharma, Biotech, and Industrial (PBI) segments.
  • Led and facilitated the involvement of cross-functional teams, including Quality, Supply Chain, Services, Manufacturing, Customer Service, and Portfolio, to exceed customer expectations and ensure continuity across the organization.
  • Provided annual executive-level reviews on account status and strategic initiatives in support of the goals and objectives for sales growth and performance indicators.

National Accounts Manager

Grainger
Folcroft, PA
01.2016 - 12.2017
  • Negotiate new and existing contracts, improving sales by 106% YOY.
  • Direct the sales strategy and negotiations for assigned Fortune 500 companies, implementing strategic business development plans, and leading field sales and operational teams for deployment.
  • Leverage analytic tools, market research, and local knowledge to forecast sales performance and trends.
  • Analyze costs, and adjust pricing and investments to ensure profitability.
  • Conduct Quarterly Business Reviews with a focus on performance, and on moving the value chain at strategic accounts.

Account Manager

Grainger
Mt. Laurel, NJ
01.2013 - 12.2015
  • Identify and develop new business opportunities within assigned accounts to expand share of wallet.
  • Achieved 110% to sales target in 2015 and 109% in 2014.
  • Create, develop, and present sales presentations, proposals, and Quarterly Business Reviews.
  • Implemented out-of-the-box solutions to previously underdeveloped accounts to drive sales performance.
  • Identified as a high achiever and promoted from Account Manager to National Accounts.

Manager of International Sales

DHL Express
Philadelphia, PA
01.2009 - 12.2013
  • Implemented new business development and account expansion strategies within a highly competitive industry.
  • Consistently met sales revenue targets, with goal attainment of 112%.
  • Negotiated and finalized multiple service contracts with new customers, expanding the client base for the organization.

Senior Account Executive

DHL Express
Philadelphia, PA
01.2005 - 12.2008
  • Exceeded all performance-based objectives.
  • Managed the sales district’s largest customer base, with the highest impact customers, for the Philadelphia market.
  • Recognized as the district’s most consistent performer in securing the largest amount of new business year over year.

Education

B.A. - Political Science

The College of New Jersey
Ewing, NJ

Skills

  • Forecasting and strategy development
  • Leadership and relationship management
  • Negotiation skills for contracts
  • Business review execution
  • Customer relationship management tools
  • Navigating complex organizational structures

Professional Work History

  • 01/01/23, Current, Global Key Account Manager, Meissner, Remote, Set and execute strategy for highly visible Global Key Accounts., Develop and maintain strategic relationships, aligning internal and external stakeholders across multiple critical functions., Organize and deliver Global Quarterly Business Review; manage outcomes and timelines for joint initiatives., Lead semi-annual Executive Update Meetings to present Global Key Account Strategy and Performance., Navigate complex customer organizations to advance company interests and ensure positive outcomes for the strategic partnership., 2024 YOY Growth +49%.
  • 01/01/18, 12/31/22, Major Accounts Manager, Pharma/Biotech/Industrial Segment, Avantor, Radnor, PA, Responsible for driving sales and margin within large Biotech Account., $19M in sales in 2018 to $45M in sales in 2023., $3.7M in AGM in 2018 to $12M AGM in 2023., 2022: +12% top line sales over prior year; +22% AGM over prior year., 2021: +$11.3M Revenue growth over prior year; +$3.2M AGM over prior year., 2020: 107% to plan AGM growth. 138% to target for private label/corporate brand AGM growth., 2019: Implemented margin expansion strategy and with initial results of +5.4% expansion over prior year., 2018: Top 10 Sales Performer in Pharma, Biotech, Industrial (PBI) segment.
  • 01/01/16, 12/31/17, National Accounts Manager, Grainger, Folcroft, PA, Year over year 106%., Negotiate new and existing contracts (approximately $33M)., Develop and implement strategic business development plans, leveraging field sales and operational teams for deployment., Direct the sales strategy and negotiations for assigned Fortune 500 companies., Leverage analytic tools, market research and local knowledge to forecast sales performance and trends., Analyze cost to serve and adjust pricing and investments to ensure profitability., Conduct Quarterly Business Reviews with a focus on client performance to contract and business expansion opportunities.
  • 01/01/13, 12/31/15, Account Manager, Grainger, Mt. Laurel, NJ, 2015: 110% to goal., 2014: 108.45% to goal., Identify and target new business opportunities to expand share of wallet., Create, develop, present sales presentations, proposals, and Quarterly Business Reviews., Promoted from Account Manager to National Accounts within 2 years.
  • 01/01/09, 12/31/13, Manager of International Sales, DHL Express, Philadelphia, PA, Revenue goal attainment of 112%., Negotiated and finalized multiple service contracts with that resulted in 10% growth v. prior year., Manage a domestic and international client base with annual spend of $13 million.
  • 01/01/05, 12/31/08, Senior Account Executive, DHL Express, Philadelphia, PA, Exceeded all performance-based objectives., Managed the district’s largest customer base resulting in annual revenues > $4 million., Recognized as district’s most consistent performer in securing the largest amount of new business year over year.

Accomplishments

Avantor Sales Rookie of the Year, Pharma, Biotech, Industrial Segment

Timeline

Global Key Account Manager

Meissner
08.2023 - Current

Major Accounts Manager, Pharma/Biotech/Industrial Segment

Avantor
01.2018 - 12.2023

National Accounts Manager

Grainger
01.2016 - 12.2017

Account Manager

Grainger
01.2013 - 12.2015

Manager of International Sales

DHL Express
01.2009 - 12.2013

Senior Account Executive

DHL Express
01.2005 - 12.2008

B.A. - Political Science

The College of New Jersey