Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Allison Maxey

Martin,USA

Summary

Professional with strong background in healthcare administration, prepared to drive HR organizational success through effective people management and strategic planning. Expertise in employee relations, talent acquisition, and compliance, with strong focus on team collaboration and achieving measurable outcomes. Adaptable and reliable, skilled in navigating dynamic environments and aligning HR strategies with business goals.



Overview

11
11
years of professional experience
1
1
Certification

Work History

General Manager

Snappy Tomato
05.2025 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Formulated policies and procedures to streamline operations.
  • Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Licensed Nursing Home Administrator

Huntingdon Health and Rehabilitation Center
10.2017 - 03.2025
  • Enhanced staff morale and retention through regular team meetings, professional development opportunities, and open communication channels.
  • Coordinated staff schedules to maintain optimal staffing levels throughout the facility while minimizing overtime costs.
  • Managed budgets effectively, identifying cost-saving measures while maintaining high-quality care standards.
  • Improved financial stability by carefully managing expenses and identifying new revenue opportunities, ensuring long-term sustainability of facility.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Managed other HR staff and oversaw completion of tasks and initiatives.
  • Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
  • Oversaw the directed hiring and onboarding programs for new employees.
  • Provided updates on HR policy changes to employees to satisfy compliance and state laws.
  • Educated employees on company policy and kept employee handbook current.

Nursing Home Administrator

Northside Rehabilitation Center
06.2017 - 10.2017
  • Northside will always hold a special place in my heart, as it was my first nursing home facility. However, being that far away from my children at that time, I knew I wanted to get closer to home when the opportunity presented itself.
  • Within my first few weeks as administrator, I was invited to sit on the first ever, Rutherford County Geriatric Board of Directors for Murfreesboro. I still visit all those health care folks to this day and look back on this time with fond memories.
  • (I will not list all of my NHA responsibilities again as they are listed above.)

Administrator In Training (AIT)

Tennessee Health Management Inc.
05.2016 - 06.2017
  • Involved in a structured curriculum, hands-on experience, and mentorship from a licensed preceptor.
  • Provided a comprehensive understanding of long-term care operations, including clinical, administrative, and financial aspects.
  • Prepared for and passed the national and state licensure exams required to become a licensed nursing facility administrator.
  • Assisted in analyzing various operations within a nursing facility.
  • Supported in all safety programs.

Personal Care Assistant (PCA)

Greenbrier Meadows Assisted Living
01.2015 - 05.2016
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Education

Bachelor of Science - Gerontology

University of Tennessee At Martin
12-2015

Skills

  • Recruitment strategy
  • Personnel management
  • Human resources management
  • Performance improvement
  • Employee retention strategies
  • Retention strategies
  • Onboarding
  • Problem-solving abilities
  • Benefits administration
  • Compliance management
  • HR analytics
  • Records management
  • Payroll processing
  • New hire processing
  • Time sheet review
  • Accounts receivable

Certification

  • NHA - Licensed Nursing Home Administrator

Timeline

General Manager

Snappy Tomato
05.2025 - Current

Licensed Nursing Home Administrator

Huntingdon Health and Rehabilitation Center
10.2017 - 03.2025

Nursing Home Administrator

Northside Rehabilitation Center
06.2017 - 10.2017

Administrator In Training (AIT)

Tennessee Health Management Inc.
05.2016 - 06.2017

Personal Care Assistant (PCA)

Greenbrier Meadows Assisted Living
01.2015 - 05.2016

Bachelor of Science - Gerontology

University of Tennessee At Martin

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Allison Maxey