Allison Maysonet
Carol Stream,IL
Summary
Highly motivated employee with a strong desire to excel professionally. Possesses a strong work ethic, adaptability, and exceptional interpersonal skills. Thrives in diverse work environments and works effectively without constant supervision. Quick at mastering new abilities.
Overview
4
4
years of professional experience
Work History
NATURE CAMP RECREATION LEADER
Chicago Park District
06.2021 - Current
- Facilitated and promoted diverse recreational programs including-but not limited to- urban hiking, bonfires, paddles, fishing, and toddler education programs
- Cultivated positive relationships with participants, parents, and colleagues to foster a supportive recreational environment.
- Assisted in the planning, preparation, and evaluation of departmental goals, objectives, and strategies to continuously improve recreational offerings for the community.
- Provided exceptional customer service through attentive listening and prompt response to inquiries, leading to positive reviews from guests.
- Conducted thorough research on local flora and fauna, enabling accurate and informative presentations during nature walks.
BOX OFFICE MANAGER
University of Illinois at Chicago
01.2021 - Current
- Enhanced customer satisfaction by resolving issues promptly, maintaining open lines of communication, and ensuring exceptional service delivery.
- Increased overall company efficiency by streamlining operations and implementing more systematized tasks
- Ensured accessibility for all patrons, incorporating ADA-compliant practices and accommodating special requests to make events inclusive and enjoyable for everyone.
- Managed daily operations efficiently, including scheduling, employee management, and recordkeeping
- Managed daily operations efficiently, including scheduling, employee management, and recordkeeping
PROGRAM SPECIALIST
Chicago Park District
12.2023 - 06.2024
- Oversaw 4 city-wide outdoor environmental education Camping programs (Under Illinois Skies, Urban Campers, Family Camping, Gear Libraries).
- Conducted thorough evaluations of program performance, identifying areas for improvement and implementing necessary changes without compromising on quality or time
- Elevated team performance by fostering a collaborative work environment that encouraged open communication, knowledge sharing, and continuous learning.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Handled all aspects of employee management including hiring, training, scheduling, evaluating performance with support for growth, and addressing disciplinary issues when necessary.
Education
Bachelor of Arts - Theatre And Performance
University of Illinois at Chicago
Chicago, IL05.2023
High School Diploma -
William Howard Taft High School
Chicago, IL06.2019
Skills
- Bilingual: English/Spanish
- Activity Coordination
- Team Oriented
- Decision-Making
- Verbal and written communication
- Public Speaking
- Team Leadership
- Customer Service
Timeline
PROGRAM SPECIALIST
Chicago Park District
12.2023 - 06.2024
NATURE CAMP RECREATION LEADER
Chicago Park District
06.2021 - Current
BOX OFFICE MANAGER
University of Illinois at Chicago
01.2021 - Current
Bachelor of Arts - Theatre And Performance
University of Illinois at Chicago
High School Diploma -
William Howard Taft High School