Allison Mayville
Medford
Summary
Enthusiastic and versatile professional with diverse experience across hospitality, education, youth programs, and operations. Skilled in leadership, cross-cultural communication, and delivering exceptional service in fast-paced environments. A lifelong learner who views every experience as an outdoor classroom, embracing new challenges with energy, curiosity, and a growth mindset. Known for building strong connections, solving problems creatively, and fostering safe, productive, and welcoming spaces. Eager to contribute skills, dedication, and positivity to new opportunities.
Overview
6
6
years of professional experience
Work History
Bartender | Bar Trainer | Events Specialist
Fox Restaurant Concepts
02.2024 - Current
- Delivered exceptional guest experiences in a high-volume, upscale cocktail bar, consistently maintaining speed, accuracy, and elevated service standards.
- Crafted 40+ signature and classic cocktails, demonstrating advanced knowledge of spirits, flavor profiles, and modern mixology techniques.
- Led solo bar service during peak periods, independently managing guest flow, drink execution, and cash handling.
- Served as Bar Trainer, onboarding and mentoring new staff on cocktail standards, service flow, POS systems, and company protocols.
- Executed major bar prep including batching cocktails, prepping garnishes, and maintaining inventory to support high-volume service.
- Produced house-made fresh juices, syrups, and infusions, ensuring quality, consistency, and cost efficiency.
- Managed BEOs, private events, and special functions, coordinating bar setups, staffing needs, and customized beverage menus.
- Demonstrated strong knowledge of food menus, allergens, and ingredients, ensuring guest safety and accommodating dietary restrictions.
- Collaborated closely with kitchen and management teams to maintain seamless service during events and regular operations.
- Upheld brand standards and operational excellence as part of Fox Restaurant Concepts, a nationally recognized restaurant group.
Student Relations Liaison| International Exchange
Medford Cooperative
05.2024 - 09.2024
- Served as primary Student Relations Liaison for international exchange students, living on-site and providing daily guidance, support, and supervision.
- Acted as a key communication bridge between students, in-house residential staff, and year-round employers to ensure alignment, clarity, and program success.
- Created and managed student work schedules, balancing academic, employment, and program requirements.
- Supervised students in their workplace roles, monitoring performance, professionalism, and compliance with program expectations.
- Designed and hosted community-building events to support cultural exchange, engagement, and student well-being.
- Trained students in grocery store operations at the Medford Co-op, covering customer service standards, workplace safety, and job expectations.
- Leveraged a strong background in grocery operations (family-owned business) to mentor students in retail workflows and professional conduct.
- Coordinated transportation for arrivals, departures, emergency visits, and essential errands, ensuring safety and reliability.
- Developed and implemented cleaning schedules and chore systems to maintain a safe, healthy, and organized living environment.
- Maintained a supportive residential atmosphere focused on student safety, accountability, and well-being.
- Worked closely with the store manager, tracking student progress, addressing challenges, and providing regular performance feedback.
Gym Receptionist
Magnetic Island Gym
01.2024 - 03.2024
- Selected as part of the opening team, assisting with preparation and setup for the gym’s grand opening.
- Learned and operated the membership management portal, enrolling new members and maintaining accurate records.
- Provided member guidance and general gym advice, answering questions and directing members to appropriate resources.
- Trained and onboarded new front desk employees, sharing procedures, systems, and customer service standards.
- Opened and closed reception desk operations, ensuring smooth transitions and consistent front desk coverage.
- Maintained a clean and organized facility, regularly sanitizing equipment and front desk areas.
- Created and upheld a safe, welcoming environment for members, addressing concerns and enforcing facility policies.
- Responded appropriately to incidents, including contacting emergency services when required.
- Kept member logs, files, and documentation organized, confidential, and professional.
- Demonstrated strong attention to detail in handling sensitive information and secure records.
Ski Lodge | Mountain Resort Skills
Cedardwood Apartments
07.2023 - 10.2023
- Front Desk & Guest Reception
- Guest Check-In & Check-Out Procedures
- Barista Skills & Espresso Beverage Preparation
- Cash Handling & POS Systems
- Guest Orientation & Wayfinding
- Local Area Knowledge & Guest Recommendations
- Shuttle Scheduling & Transportation Coordination
- Luggage, Ski & Snow Equipment Handling
- Room Cleaning & Turnover Support
- Housekeeping Standards & Attention to Detail
- Multitasking in Fast-Paced Environments
- Friendly, Welcoming First-Impression Service
- Guest Issue Resolution & Problem Solving
- Clear Communication & Active Listening
- Team Collaboration Across Departments
- Physical Stamina for Active, On-Your-Feet Work
- Safety Awareness in Winter Conditions
Bar Manager
JBs Restaurant
06.2023 - 10.2023
- Managed all bar operations as the sole bartender, overseeing service from open to close during dinner service.
- Handled full guest experience including taking orders, running food, and crafting drinks while maintaining high service standards.
- Executed opening and closing duties independently, including cash handling, cleaning, and end-of-night procedures.
- Managed bar inventory, tracked usage, and relayed ordering needs directly to the owner to support cost control and consistency.
- Drove significant sales growth through strong guest engagement, upselling, and repeat customer relationships.
- Built a loyal clientele base by delivering personalized service and maintaining a welcoming, community-driven atmosphere.
- Created, promoted, and hosted private parties and special events, increasing revenue and brand visibility.
- Maintained smooth service flow during busy dinner periods while operating without additional bar staff.
Bartender | Bistro | Barista
Arcadia Village Resorts
12.2022 - 06.2023
- Delivered fast, accurate service as a barista, bartender, and bistro server in a high-traffic, tourist-focused venue.
- Quickly adapted to Australian hospitality standards, learning local drinks, service lingo, and customer expectations.
- Demonstrated strong knowledge of Australian drinking laws, responsible service practices, and venue compliance.
- Operated and assisted guests with pokies and Keno, ensuring responsible play and positive guest interactions.
- Worked closely with the attached hotel team, coordinating service for guests, events, and peak occupancy periods.
- Thrived during holiday peak seasons, maintaining efficiency and professionalism under high-volume conditions.
- Built strong connections with an international customer base, delivering friendly, culturally aware service in a global tourism setting.
- Collaborated with a diverse team of holiday working staff, fostering cross-cultural communication and teamwork.
- Maintained consistent service quality while balancing multiple roles across front-of-house operations.
Record Center Specialist
Iron Mountain
06.2021 - 07.2022
- Received and processed incoming pallets of public and private records, accurately organizing and storing materials within secure warehouse systems.
- Pulled, prepared, and executed records destruction in accordance with company policy, legal requirements, and client retention schedules.
- Maintained a fast-paced, detail-oriented workflow while ensuring accuracy and compliance with strict handling protocols.
- Logged all record movements, storage locations, and destruction activities per established protocols to ensure full chain-of-custody tracking.
- Handled confidential and sensitive information for regulated clients, including law firms and hospitals, maintaining strict confidentiality standards.
- Participated in required trainings related to compliance, safety, and records management best practices.
- Supported inter-location projects, coordinating shipments and assisting other facilities as needed.
- Worked collaboratively with team members to meet daily production goals and service-level expectations.
YMCA Group Leader | Youth Program Staff
YMCA
06.2020 - 06.2021
- Led summer camp programs, planning and facilitating engaging activities that supported social, emotional, and physical development.
- Served as an in-class support teacher during the COVID-19 school year, assisting students participating in online learning.
- Ensured students were logged into virtual classes on time, maintaining daily schedules and academic accountability.
- Provided homework assistance and academic support, helping students stay on track with assignments and learning goals.
- Built strong, trusting relationships with students, teachers, and staff through consistent communication and engagement.
- Managed classroom behavior and mediated conflicts, promoting a respectful, safe, and inclusive learning environment.
- Supported students’ emotional well-being during a challenging period, offering structure, encouragement, and stability.
- Maintained a safe, supervised environment in alignment with YMCA policies and child safety standards.
Education
Bachelor of Science - Criminal Justice
University of Milwaukee Wisconsin
Milwaukee, WI05-2022
Skills
- Cross-Cultural Communication
- Leadership & Supervision
- Customer & Guest Experience
- Organization & Attention to Detail
- Adaptability & Fast Learning
- Safety, Compliance & Responsibility
- Multitasking in High-Pressure Environments
- Problem Solving & Conflict Resolution
Timeline
Student Relations Liaison| International Exchange
Medford Cooperative
05.2024 - 09.2024
Bartender | Bar Trainer | Events Specialist
Fox Restaurant Concepts
02.2024 - Current
Gym Receptionist
Magnetic Island Gym
01.2024 - 03.2024
Ski Lodge | Mountain Resort Skills
Cedardwood Apartments
07.2023 - 10.2023
Bar Manager
JBs Restaurant
06.2023 - 10.2023
Bartender | Bistro | Barista
Arcadia Village Resorts
12.2022 - 06.2023
Record Center Specialist
Iron Mountain
06.2021 - 07.2022
YMCA Group Leader | Youth Program Staff
YMCA
06.2020 - 06.2021
Bachelor of Science - Criminal Justice
University of Milwaukee Wisconsin