Allison McCall
Canandaigua,NY
Summary
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Rochester Regional Health System
Henrietta, NY
01.2022 - Current
- Registered new patients into practice management software program accurately entering demographic information.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Inspected equipment to ensure proper working order prior to use on patients.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Administered injections, medications and treatments as directed by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Collected samples from patients for laboratory testing purposes.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Documented notes during patient visits.
Behavioral Health Technician
Flacra
Canandaigua, NY
04.2020 - 01.2022
- Implemented evidence-based practices such as cognitive behavioral therapy when working with clients.
- Responded promptly to any emergency situations that may arise within the facility.
- Administered medications as prescribed by physician or psychiatrist.
- Engaged in regular communication with medical personnel regarding any changes in patient status or condition.
- Monitored patient safety in all areas of the facility.
- Assessed patient behavior, reactions and responses to treatment plans.
- Mentored new Behavioral Health Technicians on best practices when interacting with clients and patients.
- Educated family members on techniques to support a patient's recovery process.
- Participated in weekly case management meetings to discuss individualized treatment plans for each client and patient.
- Provided emotional support to clients and patients dealing with difficult situations.
Education
Associate of Science - Health Sciences
Finger Lakes Community College
Canandaigua, NY05-2021
Skills
- Emergency Response Preparedness
- Professionalism and Ethics
- Diagnostic Testing Assistance
- Laboratory Specimen Collection
- Medical supply inventory
- Medical Terminology
- Medical Billing
- Patient Scheduling
- HIPAA Compliance
- Patient Management
- Documentation expert
- Vital sign monitors
- Medical Procedures
- Compassionate
- Calm and level-headed under duress
Timeline
Medical Assistant
Rochester Regional Health System
01.2022 - Current
Behavioral Health Technician
Flacra
04.2020 - 01.2022
Associate of Science - Health Sciences
Finger Lakes Community College