Office Manager
Creighton Construction Company
Hi, I’m
Allison McCarty
Administrative Assistant, Customer Service
Shreveport,LA
Summary
At Creighton Construction Company, I excelled as an Office Manager, enhancing team productivity and customer satisfaction through expert office management and exceptional customer service. By implementing efficient organizational strategies and fostering strong vendor relationships, I played a pivotal role in streamlining operations and improving service delivery, demonstrating strong organizational skills and relationship building.
Work History
Creighton Construction Company
Office Manager
Job overview
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
Education
Grawood Christian School Shreveport, LA
High School Diploma
05.1997
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
- Scheduling and calendar management
- Administrative support
- Document management
- Clerical support
- Relationship building
- Mail handling
- Scheduling
- Scheduling coordination
- Staff management
- Administrative oversight
- Workflow optimization
- Expense reporting
- Report preparation
Timeline
Grawood Christian School
High School Diploma
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