Allison Mccraven
Fort Myers,FL
Summary
I have over 10+ years of management. I am passionate about stepping into the hospitality field. I am a known organized Retail Stock Associate for high productivity and efficient task completion. Skilled in inventory management, customer service(with several years of experience), stock replenishment, and organizational systems. I excel in time management, teamwork, and adaptability to fast-paced environments. I am committed to maintaining a smooth work place operations.
Overview
22
22
years of professional experience
2
2
years of post-secondary education
Work History
Retail Stock Associate
Burlington Coat Factory Distribution Center
Fort Myers, FL
03.2025 - 04.2025
- Stocked shelves with merchandise according to store layout guidelines.
- Received and organized incoming shipments for efficient inventory management.
- Maintained cleanliness and organization of stockroom and sales floor areas.
- Maintained inventory levels by restocking shelves and rotating stock.
- Organized backroom stock shelves in order to maximize space utilization.
- Provided excellent customer service in a friendly, courteous manner.
Sports bar owner
A&G chill spot
Falmouth
10.2010 - 12.2022
- Managed daily bar operations and ensured smooth service flow.
- Trained staff on customer service standards and beverage preparation techniques.
- Developed unique drink menus to enhance guest experience and engagement.
- Created promotional events to attract customers and boost bar visibility.
- Resolved customer complaints promptly to maintain positive relations and satisfaction.
- Collaborated with local suppliers to source quality ingredients for drinks and food options.
- Resolved customer complaints in a timely manner to maintain high levels of customer satisfaction.
Customer Service Representative
Sangater International Airport
Montego Bay , JA
06.2003 - 09.2003
- Assisted customers with inquiries via phone and email.
- Deal with passengers flight queries .
- Resolved complaints by providing accurate information and support.
- Verify travel documents/provide boarding passes
- Take care of VIPs and people who need assistance.
Education
Bachelor’s Degree in Business Administration - Hospitality Administration And Management
Brown’s Town Community College
Browns Town , JA 09.2003 - 06.2005
Skills
- Customer service excellence
- Leadership & Team management
- Inventory management
- Staff training
- Stock rotation
Languages
English
Full Professional
Timeline
Retail Stock Associate
Burlington Coat Factory Distribution Center
03.2025 - 04.2025
Sports bar owner
A&G chill spot
10.2010 - 12.2022
Bachelor’s Degree in Business Administration - Hospitality Administration And Management
Brown’s Town Community College
09.2003 - 06.2005
Customer Service Representative
Sangater International Airport
06.2003 - 09.2003