Allison McDonald
Bossier City
Summary
Dynamic Office Manager with a proven track record at Countertops, LLC, enhancing office efficiency and data security through effective management and organizational strategies. Skilled in office administration and customer service, demonstrated by streamlining operations and improving team productivity. Excelled in maintaining confidentiality and implementing innovative organizational solutions.
Overview
26
26
years of professional experience
Work History
Office Manager
Countertops, LLC
08.2000 - 08.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
Secretary
AE Design Group
06.1996 - 08.2000
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
High School Diploma -
Caddo Parish Magnet High School
Shreveport, LA05-1990
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Administrative support
- Document management
- Mail handling
Timeline
Office Manager
Countertops, LLC
08.2000 - 08.2022
Secretary
AE Design Group
06.1996 - 08.2000
High School Diploma -
Caddo Parish Magnet High School
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