Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Custom
Timeline
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Allison McDuff

Metairie,LA

Summary

Dynamic professional with extensive experience in customer service and appointment scheduling at The Gallery Salon & Spa. Proven ability to enhance client relationships and streamline operations. Recognized for exceptional problem-solving skills and meticulous inventory management, consistently delivering outstanding results in fast-paced environments. Outgoing and adaptable, committed to fostering positive client experiences.

Overview

11
11
years of professional experience

Work History

Coordinator/Assistant Manager

The Gallery Salon & Spa
Baton Rouge, LA
08.2006 - 06.2010
  • Delivered excellent customer service through in-person and digital communication channels.
  • Conducted interviews and selected candidates to fill vacant positions.
  • Trained newly hired employees to ensure readiness for operational roles.
  • Managed daily operations, including appointment scheduling and client bookings.
  • Executed thorough opening and closing procedures for smooth transitions.
  • Held keys and alarm codes for secure opening and closing of facilities.
  • Oversaw weekly bank deposits and distribution of daily tips to staff.
  • complete product inventory, ordering systems, pricing models and signing for deliveries

Front Desk Receptionist/Showroom Manager

Parnell Marble/ First In Counters
Zachary, LA
10.2005 - 08.2006
  • Ensured organized reception area, providing prompt attention to all guests.
  • Performed data entry to maintain accurate customer records.
  • Answered incoming calls, redirected inquiries, and took messages as necessary.
  • Delivered administrative support through filing, photocopying, and scanning documents.
  • Signed for packages, recorded deliveries, and distributed to appropriate personnel.
  • Managed design consultations and maintained showroom aesthetics for new clients.
  • Coordinated scheduling with contractors and designers for production and installation.

Administrative Assistant/Bartender

Black Tie Hospitality
New Orleans, Louisiana
03.2001 - 08.2005

Managed client invoicing and collections for staffing company.

  • Executed food and drink service at large events, including Super Dome, The Aquarium, and Convention Center
  • Coordinated wait-staff and bar service for high-profile conventions.
  • Conducted regular bar inventories and completed daily requisition sheets.
  • Assisted in bar setup for service shifts, ensuring readiness for patrons.

Style Consultant

The Limited Brands
Baton Rouge, LA
08.2002 - 12.2003
  • Extended sales support to fitting room by proposing complementary products and checking in periodically to offer fashion expertise and perspective.
  • Performed various administrative duties by checking invoices, preparing special orders, and unloading deliveries.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Service Crew Member

Smoothie King
New Orleans, Louisiana
05.1999 - 05.2002
  • Performed cashier duties such as taking orders, receiving payments, and making change accurately.
  • Prepared food items according to recipes and menu specifications.
  • Assisted with store opening and closing procedures.

Education

Architecture/Design

Louisiana State University
Baton Rouge, LA
05-2006

St. Mary's Dominican Highschool
New Orleans, LA
05-2002

Skills

  • Customer service
  • Appointment scheduling
  • Inventory management
  • Client relationship management
  • Problem solving
  • Communication skills
  • Event coordination
  • Attention to detail
  • Organizational skills
  • Conflict resolution
  • Adaptability and flexibility
  • "People Person"
  • Outgoing and Positive

Affiliations

  • lifelong interest in all things Art, including Architecture, Design, Painting, Dance, and Music

Accomplishments

  • 2 time National Gold Medalist in Acrobatic-Gymnastics (NOAT)

Custom

I have been the CEO, CFO, and Head Manager of my own Company as a SAHM, for the past 10 years. I have been very fortunate to be able to be a full time mother to my two children, but I am more than ready to put as much passion and effort towards providing for my family as well as raising them! 

Timeline

Coordinator/Assistant Manager

The Gallery Salon & Spa
08.2006 - 06.2010

Front Desk Receptionist/Showroom Manager

Parnell Marble/ First In Counters
10.2005 - 08.2006

Style Consultant

The Limited Brands
08.2002 - 12.2003

Administrative Assistant/Bartender

Black Tie Hospitality
03.2001 - 08.2005

Service Crew Member

Smoothie King
05.1999 - 05.2002

Architecture/Design

Louisiana State University

St. Mary's Dominican Highschool