Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic
Allison Melenciano

Allison Melenciano

Brandon,FL

Summary

Dedicated and responsive leader with proven skills in classroom management, behavior modification and individualized support. Comfortable working with students of different skill levels to promote learning and boost educational success. Serves as role model by using growth mindset to develop young minds and inspire love of learning.

Engaging and patient leader committed to promoting safe learning environment for all. Detail-oriented and compassionate with extensive knowledge in various subjects, including math and computer science.

Enthusiastic Teacher with superb leadership and communication skills. Easily cultivates trusting and productive relationships with students, parents, teachers and administration. Creates, monitors and sustains disciplined school culture of high academic and behavioral standards.

Resourceful Educator experienced in developing and cultivating learning environments for students to build confidence and enhance knowledge. Driven to ensure students meet educational goals within timeframe allotted.

High-energy Teacher with solid background educating students. Maintains organized and disciplined classroom environments devoted to student learning. Caring and compassionate in addressing individual student needs and promoting positive educational experiences.

Forward-thinking teacher, and leader experienced working in educational settings. Focused on building connections with students to strengthen engagement and help students reach full potential through continuous skill-building. Knowledgeable about planning projects to diversify instruction and immerse students in subject material.

Proactive professional promoting 3 years as Teacher. Fully invested in each student and committed to delivering positive learning experiences. Focused on engaging lectures to inform and educate. Talented Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures. Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude. Experienced Teller bringing extensive financial and customer service knowledge from fast-paced bank settings. Offers professional attitude paired with stellar mathematical skills. Consistently recognized for "service with a smile" mentality. Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management.

Overview

7
7
years of professional experience
1
1
Certification

Work History

ITM Teller

Suncoast Credit Union
07.2022 - Current
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
  • Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Stocked supplies for customers and personal teller station.
  • Maintained friendly and professional customer interactions.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Handled various accounting transactions.
  • Executed wire transfers, stop payments and account transfers.
  • Established rapport with new clients to increase satisfaction and loyalty.
  • Wrote and distributed customer correspondence.
  • Conducted regular proof work and followed up on chargebacks and deposit corrections.
  • Calculated fees due, interest and change for customer transactions.
  • Received loan and utility payments, sending funds to correct destinations.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Teacher's Aide

Bell Shoals Baptist Church
06.2020 - 06.2022
  • Assisted instructional staff with implementing lessons and activities for full classes and small groups.
  • Supported classroom teachers by managing files, preparing materials and updating records.
  • Sorted and shelved books to help manage materials and free up teachers for more important work.
  • Instructed and monitored students in use and care of school equipment and materials to prevent injuries and damage.

Preschool Teacher

Bell Shoals Baptist Church
06.2021 - 05.2022
  • Maintained a positive attitude in a fast pace environment, while getting students where they need to be mentally and in their education
  • A good team player while also portraying a professional attitude.
  • Administered and documented results of student assessments.
  • Developed professional relationships with parents, teachers, directors and therapists.
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
  • Created and implemented developmentally appropriate curriculum addressing learning styles.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Taught children foundational skills in colors, shapes and letters.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Incorporated music, art and theater into lesson planning.
  • Implemented hands-on, play-based strategies for experiential learning.
  • Collaborated with colleagues on developing new classroom projects and monthly themes.
  • Established indoor and outdoor safe play environments for toddler-age children.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Adapted instructional techniques according to student learning styles and progress.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Applied play-based strategies to provide diverse approaches to learning.

Customer Service Associate

Sunglass Hut
05.2020 - 01.2021
  • Provided professional details about items on the sales floor, while also working along side Store managers to complete online courses
  • Maintained a fast pace and competitive job title.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Addressed inquiries, resolved customer issues and managed customer relations.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Executed on-time and under-budget project management to resolve complex issues.
  • Troubleshot shortages and overages to support quality control efforts.
  • Reviewed account and service histories to identify trends and resolve issues.
  • Processed documentation and troubleshot discrepancies to build client rapport.
  • Performed needs analysis and presented options based on findings to help customers make decisions.
  • Organized client contracts, records and reports to strengthen traceability.
  • Explained benefits, features and recommendations to maximize client retention.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Relayed customer feedback to cross-functional teams to improve products and services.
  • Improved customer service wait times to mitigate complaints.
  • Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
  • Consulted with customers regarding needs and addressed concerns.

Customer Service Associate

Islamorada Fish Company
08.2019 - 05.2020
  • Helped customers get where they needed to be, provided professionalism and guided customers.

Legal Document Specialist

Music Showcase
12.2018 - 06.2019
  • Created organized filing system for legal documentation.
  • Provided clerical support to judicial staff by maintaining mail, circulating office materials and fulfilling individual staff requests.
  • Drafted, received and tracked due diligence checklist.
  • Used technology tools to create graphically engaging news posts, online materials and additional content and tools to facilitate expedient trials and drive communication.
  • Exceeded team goals and resolved time-sensitive issues by partnering with staff to share and implement project initiatives.
  • Liaised with multiple departments to facilitate responsive documents and document retention.
  • Mitigated project gaps by training staff on legal best practices and protocols.
  • Observed privacy laws to prevent breaches and protect data.
  • Drafted correspondence, documented data and submitted materials to appropriate parties.

Hostess/Server

Olde Town Pizzeria
08.2017 - 03.2019
  • Provided professional and high paced service to customers, while being a highly thought of team player.

Education

Bachelor of Science - Health Sciences

Liberty University
Lynchburg, VA

High School Diploma -

Bloomingdale High School
Valrico, FL
05.2019

Skills

  • Early childhood education
  • Microsoft Office
  • Experience with children
  • Childcare
  • Customer service
  • Teaching
  • Administrative experience
  • Computer skills
  • Front desk
  • Management
  • Serving
  • Nannying
  • Tutoring
  • Food service
  • Leadership
  • Organizational Skills
  • Anatomy knowledge
  • Analysis skills
  • Medical terminology
  • Typing
  • Google Docs
  • Human resources
  • IOS
  • Data collection
  • Social media management
  • Personal assistant experience
  • Problem Solving
  • Arts and Crafts Aptitude
  • Individual Student Instruction
  • Experience with Diverse Student Populations
  • Audio-Visual Demonstrations
  • Bank Transaction Processing
  • Bank Secrecy Act
  • Problem Anticipation and Resolution
  • Transaction Error Identification
  • Proactive and Focused
  • Banking Operations Knowledge
  • Audit Preparation
  • Annual Budget Management
  • Customer Proposals
  • Consultative Sales Approach
  • Balance Verification and Reconciliation
  • Expense Reporting
  • Monthly Audits
  • Problem Diagnostics
  • Corrective Actions
  • Process Improvement
  • Ability to Reason
  • Sorting and Filing
  • Public Speaking
  • Filing Systems
  • Complex Information Interpretation
  • Financial Product Advisement
  • Customer Needs Assessments

Certification

First Aid Certification CPR Certification

Additional Information

  • Willing to relocate: Anywhere

Timeline

ITM Teller

Suncoast Credit Union
07.2022 - Current

Preschool Teacher

Bell Shoals Baptist Church
06.2021 - 05.2022

Teacher's Aide

Bell Shoals Baptist Church
06.2020 - 06.2022

Customer Service Associate

Sunglass Hut
05.2020 - 01.2021

Customer Service Associate

Islamorada Fish Company
08.2019 - 05.2020

Legal Document Specialist

Music Showcase
12.2018 - 06.2019

Hostess/Server

Olde Town Pizzeria
08.2017 - 03.2019

Bachelor of Science - Health Sciences

Liberty University

High School Diploma -

Bloomingdale High School

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Allison Melenciano