Allison Mendoza
New Life Christian Academy
Garland,TX
1
Language
8
years of professional experience
Dynamic educator and bilingual speaker with a proven track record at New Life Christian Academy, excelling in student engagement and effective communication. Adept at fostering teamwork and delivering exceptional customer service, I leverage strong documentation skills to enhance educational outcomes and client satisfaction. Passionate about empowering others through knowledge and support.
Work History
Teacher
3 Years 9 Months- Delivered engaging lessons aligned with curriculum and faith-based instruction standards.
- Assessed student progress and adjusted teaching strategies to strengthen comprehension and retention.
- Managed classroom behavior using consistent routines and positive reinforcement.
- Integrated biblical principles into classroom activities, discussions, and assignments.
- Communicated student needs and achievements with parents and school leadership.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Employer Health Insurance Agent
1 Year 5 Months- Assisted clients with health insurance plan, explaining coverage options, premiums, and eligibility requirements.
- Processed enrollment applications accurately, verifying member information and required documentation.
- Responded to policy and claims inquiries, resolving coverage questions with clear, compliant guidance.
- Educated clients on benefits, deductibles, and network rules to improve understanding and plan adoption.
Damage Prevention Agent
3 Months- Coordinated locate request processing, ensuring accurate routing to member utility operators.
- Reviewed excavation tickets for compliance with Texas one-call requirements and damage prevention standards.
- Communicated with excavators, utilities, and stakeholders to resolve ticket discrepancies and site concerns.
Team Member
8 Months- Delivered friendly customer service while explaining flavors, ingredients, and seasonal menu options.
- Operated point-of-sale system, processed payments, and balanced cash drawer accurately.
- Prepared pops, toppings, and store displays according to food safety standards.
- Maintained clean service areas, sanitized equipment, and followed health code procedures.
- Replenished inventory, organized backstock, and rotated products to support freshness.
- Assisted teammates during rush periods by streamlining orders and coordinating workflow.
- Resolved customer concerns promptly, preserving service quality and satisfaction.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
High School Diploma
Skills
Bilingual
Customer Service
Teamwork
Friendly
positive attitude
Computer skills
Documentation and reporting
Languages
Spanish
Native or Bilingual
Timeline
Teacher
New Life Christian Academy
01.2023 - 10.2026Read More
Employer Health Insurance Agent
Pinnacle Home Healthcare Inc.
07.2021 - 12.2022Read More
Damage Prevention Agent
Texas 811
01.2021 - 04.2021Read More
Team Member
Steel City Pops
03.2019 - 11.2019Read More
Richland College
Read More
Eastfield College
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New Life Christian Academy
High School Diploma
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