Allison Miller
Cincinnati
Summary
Experienced Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.
Overview
6
6
years of professional experience
Work History
Store Manager
Finish Line
Cincinnati
09.2024 - Current
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Established customer service standards and monitored staff compliance.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
ASSISTANT STORE MANAGER
CALVIN KLEIN
Cincinnati
01.2024 - 09.2024
- Overseeing the daily operations of the store, including inventory, sales, and pricing
- Preparing promotional materials and displays, collaborating with marketing teams, and developing customer engagement strategies
- Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service at all times
- Ensuring the store runs smoothly, meeting monthly targets, and handling budgets
NATIONAL SALES RECRUITER
TOTAL QUALITY LOGISTICS
Cincinnati
03.2023 - 11.2023
- Managed the entire recruitment process from initial contact to offer acceptance
- Cultivated relationships with hiring managers to understand their needs for successful sales teams
- Researched industry trends related to recruitment practices in order to stay up-to-date on best practices
MANAGER
GRAETER'S ICE CREAM
West Chester
02.2022 - 03.2023
- Lead a team to drive sales and volume goals every day, while still always improving my leadership and management skills given new opportunities
- Encouraging quality control, product maintenance, store cleanliness, and customer satisfaction regularly
- Assisting in training, new hire introduction, while enforcing standard procedure and safety practice in the workplace
SALON COORDINATOR/MANAGER
PHENIX SALON SUITES, LLC
Mason
04.2020 - 07.2021
- Utilized strong analytical and problem-solving skills to address operational issues
- Oversaw multiple projects simultaneously and ensured tasks were efficiently completed
- Created innovative strategies for increasing customer satisfaction and loyalty, highlighting an ability to think outside the box
SALES MANAGER
SAUCONY
Monroe
03.2019 - 04.2020
- Implemented innovative strategies to increase sales and improve customer satisfaction
- Maintained a thorough knowledge of all products, and pricing to deliver accurate customer service
- Recruited, trained, and evaluated staff to offer world-class customer service
Education
Associate's Degree - Business Administration
Miami University
05.2022
Skills
- Operational budgeting
- Personnel development
- Store operations oversight
- MS office proficient
- Retail inventory management
- Operations oversight
- Sales expertise
- Recruitment and hiring
- Bank deposit procedures
- Problem-solving
Timeline
Store Manager
Finish Line
09.2024 - Current
ASSISTANT STORE MANAGER
CALVIN KLEIN
01.2024 - 09.2024
NATIONAL SALES RECRUITER
TOTAL QUALITY LOGISTICS
03.2023 - 11.2023
MANAGER
GRAETER'S ICE CREAM
02.2022 - 03.2023
SALON COORDINATOR/MANAGER
PHENIX SALON SUITES, LLC
04.2020 - 07.2021
SALES MANAGER
SAUCONY
03.2019 - 04.2020
Associate's Degree - Business Administration
Miami University
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