Allison Miranda
Petaluma,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Burmatown
07.2022 - Current
- Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
- Worked with front-of-house staff to move tables and adjust seating to accommodate groups with special requests.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Bookseller
Barnes & Noble
03.2021 - Current
- Maximized store efficiency by cross-training in multiple departments, allowing for seamless shift coverage and reduced downtime.
- Improved overall store appearance through regular cleaning tasks and attention to detail, contributing to a positive shopping experience for customers.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Maintained well-stocked inventory of books, magazines and literary merchandise for customer needs.
HR Intern
Marin Clean Energy
12.2021 - 05.2022
- Managed confidential personnel files, maintaining accuracy and upholding strict privacy standards.
- Supported diversity and inclusion programs within the organization, fostering an inclusive work environment for all employees.
- Created and updated tracking spreadsheets using MS Excel.
- Recorded employee complaints and helped resolve conflicts to address issues quickly and promote healthy work environments.
Sales Associate
Pottery Barn
08.2020 - 03.2021
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Maintained up-to-date knowledge of store sales, payment policies, and security standards.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Terra Linda High School
San Rafael, CA06.2022
Associate of Science - Business Administration
College of Marin
Greenbrae, CA06.2025
Skills
- Conflict Resolution
- POS system operations
- Relationship Building
- Customer Service
- Up-selling techniques
- Multitasking
- Information Protection
- Wages and salary
- Human Resources Support
Timeline
Restaurant Hostess
Burmatown
07.2022 - Current
HR Intern
Marin Clean Energy
12.2021 - 05.2022
Bookseller
Barnes & Noble
03.2021 - Current
Sales Associate
Pottery Barn
08.2020 - 03.2021
Terra Linda High School
Associate of Science - Business Administration
College of Marin