Allison Misko
Tucson,AZ
Summary
A highly organized employee with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go the extra mile to assist others with solving problems and create a welcoming environment for all clients.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
CycleBar
01.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Trained new team members on company procedures, customer service and issue resolution.
- Organized, maintained and updated information in computer databases.
Barista
Carolina Coffee And Crumbs
03.2021 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Retail Sales Associate
Mingles
03.2021 - 08.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Trained and supervised new employees to use selling strategies and apply best practices.
Education
Bachelor of Arts - Communications
University of Arizona
Tucson, AZ05.2027
Skills
- Time Management
- Verbal and Written Communication
- Packaging and Mail Receiving
- Greet Guests
Timeline
Front Desk Receptionist
CycleBar
01.2023 - Current
Barista
Carolina Coffee And Crumbs
03.2021 - Current
Retail Sales Associate
Mingles
03.2021 - 08.2022
Bachelor of Arts - Communications
University of Arizona