Allison Mitchell
Summary
Results-driven and detail-oriented Human Resources professional with a Bachelor's degree in Supervision and Management. Experienced in HR operations, recruitment, and team management. Proven track record of leadership, organizational development, and regulatory compliance. Recognized for fostering positive work environments, resolving complex problems, and improving operational efficiency. Adept at managing employee information and coordinating busy offices while maintaining professionalism.
Overview
5
5
years of professional experience
Work History
HR Specialist
US DEPARTMENT OF VETERAN AFFAIRS
10.2020 - Current
- Conducts recruitment and examination activities for assigned positions, reviewing applications for qualification competencies and skill matches.
- Coordinates pre-employment procedures, including physical examinations, benefits forms, and job offers, ensuring a smooth onboarding process.
- Provides exceptional customer service, addressing applicant inquiries, and explaining HR terminologies and procedures.
- Part of a Recruitment Process Improvement team which strategizes current practices, recommends and implements processes and guidelines all while incorporating national guidance.
Lead Patient Representative
BAPTIST OUTPATIENT SERVICES
07.2018 - 10.2020
- Trained new staff in revenue cycle operations, registration, pre-registration, and insurance verification
- Oversaw a team of 20 Patient Representatives, ensuring timely and accurate registrations in outpatient ancillary departments
- Demonstrated service excellence and positive interpersonal skills, maximizing communication and productivity among staff and stakeholders.
Education
Bachelor of Science - Supervision and Management
Daytona State College
Daytona Beach, FL05.2018
Associate of Arts - undefined
Daytona State College
Daytona Beach, FL05.2016
Skills
Recruitment and Staffing
Team Leadership and Development
HR Policy and Procedure Implementation
Employee Relations and Conflict Resolution
Regulatory Compliance and Legal Knowledge
Problem-Solving and Decision-Making
HR Software and Systems Onboarding and Orientation Programs
Customer Service and Relationship Building
Timeline
HR Specialist
US DEPARTMENT OF VETERAN AFFAIRS
10.2020 - Current
Lead Patient Representative
BAPTIST OUTPATIENT SERVICES
07.2018 - 10.2020
Bachelor of Science - Supervision and Management
Daytona State College
Associate of Arts - undefined
Daytona State College